Congratulations on landing the interview and Good Luck!
Before your interview you want to be very prepared and have some general knowledge of banking products and services. Don't go in there blind. Study the company website and it's competitors' sites. Visit one or two branches in your area and talk to the bankers, open a checking account, ask questions, take the brochures they offer and find out everything you can about the basics (checking, savings/money market, CDs, and home equity loans/lines). This step will quickly bring you up to speed on the products you will be selling as well as the sales process.
Now, in your interview highlight any experience you have in sales, customer service or problem solving with CLEAR, SPECIFIC examples. Share your personal story and career goals. Be specific on WHY you want to be a personal banker. Of course, you will also want do a general search on interview questions to find out some questions you may be asked and prepare for.
So, to answer the original posters question about what Questions TO ASK in a Personal Banker interview, here are a few that will help you come across as someone who understands the PB role and what is expected.
> What kind of traffic does this branch see?
> What challenges are unique to this location?
- What are the most immediate challenges that will need to be addressed within the first 3 months?
> What would you consider to be the most important aspect of this position?
> What skills/attributes do you value most for someone being considered for this position?
> What happened to the previous PB?
> Where have successful PBs advanced within the company?
> What is the environment like here?
> How would you describe your management style?
> What brought you to XYZ Bank?
- How long have you been with this bank?/In banking?
> What are the next steps?
> WHEN DO I START? (jk)