What I like most is the amazing rush that you get helping citizens. Its awesome to know that you are multi-tasking and helping people, its a job not everyone can do. Think about it thouroughly before you climb aboard, I wish I had. The stress was waaaaay too much. I worked 12 hours a day without a break...or even a bathroom break. I thought I was impermeable but alas I am not. I am off work due to PTSD. Its rough. YOu really haVE TO NOT care and put your job above yourself. Something I am not willing to do. My family comes first and I would love to continue in my job if I could. The working conditions are altogether too stressful. I choose to put myself and my family first. Good Luck!