Top service representative skills needed to get the job.

Get new comments by email
You can cancel email alerts at anytime.
Comments (4)

Host

What are the top 3 traits or skills every service representative must have to excel?

Can you suggest any tips or insights to develop your service representative expertise?

Reply - Report abuse

Ms. Shirley Sloan in Saint Louis, Missouri

52 months ago

Dear Sir/Ms.:

I believe that a service represenative should project skillfulness, proficiency, loyalty to the person or persons that she is servicing, and have a jovial appitude constantly, and to enjoy what she is doing for the betterment of other human beings.

- Was this comment helpful? Yes (3) / No Reply - Report abuse

ohiogal5100 in Cleveland, Ohio

38 months ago

Host said: What are the top 3 traits or skills every service representative must have to excel?

Can you suggest any tips or insights to develop your service representative expertise?

your voice should always have a smile in it. do your homework and be very knowledgeable of what you are talking about to your customers. enjoy your work and have a positive attitude.

- Was this comment helpful? Yes / No Reply - Report abuse

Joesphine Ward in Milledgeville, Georgia

37 months ago

Host said: What are the top 3 traits or skills every service representative must have to excel?

Can you suggest any tips or insights to develop your service representative expertise?

A person needs to be a skilled communicator: verbal and written word.

Ability to establish and maintain a positive rapport, mutual respect with customers and dverse populatios..

The ability to taken initative; be flexible and friendly

- Was this comment helpful? Yes (1) / No Reply - Report abuse

Your Reply

change location - create a profile
User Name
 in Beverly Hills, California
Your Comment
Your Email Address
Enter the numbers you see in the box
CAPTCHA Image

Be Reasonable! Be Polite! Please read our Terms of Service and Forum Rules, where it notes that you are responsible for your own comments. You may post anonymously - but we reserve the right to remove inappropriate comments at any time.

RSS Feed Icon Subscribe to this discussion as an RSS feed.