Interview Preparation

I had an interviewed (part time teller) on Tuesday, and i really wants the job. The reciter and the manager said we will decision and we will give you a call to let you know yes or no at the end of the interview..She knows i wanted the job because i changes my school schedule to fit in with the bank schedule.So how long will i know the outcome?..Oh yeah, that day, the bank was short handed on teller, and there were a lots of things going and there were not enough of people to take care of. but my interview lasted about an hour, and i had a little chat abt my schedule with the manager (because he was in a hurry) and he asked me to write down my schedule. Which i did. I am so nervous.

Hoang in Hammond, Louisiana said: I had an interviewed (part time teller) on Tuesday, and i really wants the job. The reciter and the manager said we will decision and we will give you a call to let you know yes or no at the end of the interview..She knows i wanted the job because i changes my school schedule to fit in with the bank schedule.So how long will i know the outcome?..Oh yeah, that day, the bank was short handed on teller, and there were a lots of things going and there were not enough of people to take care of. but my interview lasted about an hour, and i had a little chat abt my schedule with the manager (because he was in a hurry) and he asked me to write down my schedule. Which i did. I am so nervous.

Learn slightly better English. Not being rude, but it's very important, obviously.

Rule of thumb when banks are wanting to hire bank tellers - YOU MUST BE PRETTY!!!!!!!!!!

i have an interview in two days.Can anyone plz tell me how o group interview is going to be?
thnks.

i am doing a research paper for school and i would like to know what questions they ask you at an interview and i would also like to know more information about bank tellers!!!!!!!!!!!! THANX

i am doing a research paper for my school assignment and would like to know more info abou bank tellers and what kind ofwhat questions they ask you at an interview

CSPRING in Denton, Texas said: Learn slightly better English. Not being rude, but it's very important, obviously.

I am having interview in 2days..can you plz tell me how the interview process will be.Thnks.

Hello to all, I have completed the online application and test for Wachovia. I have had a recruiter call me and give me a phone interview. He said I passed and I will be one of three to do a face to face interview with two managers. Can anyone give me info on the face to face interviews? I have never worked in a bank, I have years and years of customer service and cash handling. Will there be more interviews to follow the face to face?Thanks

can someone help me to prepare for a bank interview-
my question is-
1) Tell me about a situation when u had to deal with a lot of details within zero time,how did u handle the situation and how did u make ?
plz help me out

what should be the best answer in a teller interview for the que-
Tell me about a situation where you had many tasks to do and there wasn't enough time to do them all.How did you get everything done without missing important steps or details?
plz help me out

kitty123 in Norristown, Pennsylvania said: can someone help me to prepare for a bank interview-
my question is-
1) Tell me about a situation when u had to deal with a lot of details within zero time,how did u handle the situation and how did u make ?
plz help me out

The first one I would relate it to school or something and say you were taking an online test where time was limited but you used your organization skills to put your notes together in a way to quicker find the answers and your use of organization scored you an a on the test compared to the class average of a c.

Hi all
i have interview on monday for part time tellers position...i don't know what to expect..?
do they make u do some math infront of them??or they will just ask me questions?
plz help me....i just hae 3 days to prepare for the interview..

thanks

Hello, I have an second interview this thursday for a Personal Banker position at Wells Fargo. I was told that I need to do a 5-10m presentation( can't use powerpoint) and I have not clue of what they are expecting from me as to how to make the presentation. Is it just stand there and just Sell Wells Fargo and its products full? should I make it a big presentation and make a poster?,Should I mention and other bank during my presentation to compare our product?. I will really appreciate any help or tip you have to my questions. I have 4 days left!
Thank you,
Daniela Huerfano

thanks...u'r tips are amezing..just one more question i have..
i have interview day after tomorrow..do they will ask me to solve some math infront of them in thet interview??

thanks
sonu

i got the job.......

i ve being called for an interview as a teller. pls let me know what i shd know before the d-day.

JL in New York, New York said: Requirements are a Bachelors at a minimum. The hiring is process is pretty long, got the job offer almost 2 months after the interview/writing test.

My responsibilities are to survey/observe/analyze/interview various NYC agencies and personnel to ensure that their operations are running as efficiently and effectively as possible. To make sure their internal controls that are in place are sufficient to carry out each agencys' goals. I will offer recommendations to the agencies if there are areas for improvement. All findings and recommendations are to be put into a report for the Comptroller, who is the person in charge of oversight of the City's purse in programs.

I also work in teams of 2-3, get to go out of the office periodically and take advantage of my Bachelor's education by having to do analytical work (rather than thoughtless and repetitive drone work)- all of which is A+ in my books. So this position is very similar to being a consultant, except the fact that the agencies didn't hire use to audit their operations. It is just the NYC law that requires these agencies to be audited every 3 years. Hope that helps.

Hi JL,

great! I think your job is pretty interesting, it's not boring. That's a type of job which I am looking for..how was the interview? what kind of written test? would you describe a little more details?

Thanks

Just reading about this Bank Teller position, it seems like for such an important position in the financial institution, and all the important requirements it posses, it pays VERY little. Just $10-$11 hourly.

I've got a phone interview tomorrow for bank of america, I just want the experience of interviewing, because the pay to me is not appealing at all for the AMOUNT of work this position requires. I can do clerical work of god's sake for that much hourly pay.

DP in Portland, Oregon said: Just reading about this Bank Teller position, it seems like for such an important position in the financial institution, and all the important requirements it posses, it pays VERY little. Just $10-$11 hourly.

I've got a phone interview tomorrow for bank of america, I just want the experience of interviewing, because the pay to me is not appealing at all for the AMOUNT of work this position requires. I can do clerical work of god's sake for that much hourly pay.

I feel the same!! but ofcourse it is better to have something than sitting idle in this economy!! that is why i'm attending an interview for the teller position with PNC!!

divi in Hightstown, New Jersey said: I feel the same!! but ofcourse it is better to have something than sitting idle in this economy!! that is why i'm attending an interview for the teller position with PNC!!

Well that is also why I'm going with the interview as well. And I'm a college graduate with BA in Finance. So as far as the economy in concerned, I guess this where a college graduates will have to start with in this economy.

Good luck with the interview. Hope it works out for both of us.

DO YOU NEED TO HAVE HIGH SCHOOL DIPLOMA TO WORK AT BANK OF AMERICA

DP in Portland, Oregon said: Well that is also why I'm going with the interview as well. And I'm a college graduate with BA in Finance. So as far as the economy in concerned, I guess this where a college graduates will have to start with in this economy.

Good luck with the interview. Hope it works out for both of us.

Hello DP,
My interview is re-scheduled as the Bank Manager was sick, though i spoke with the Head teller of the branch!!! It went very good so far!! how was ur telephone interview?what did they ask u?

hi divi i got the job.. i am starting from tuesday...
over the phone interview they will ask about u'r experiance rigarding CUSTOMER CARE and CASH HANDLING

my face to face interview manager had list fo questions for me..
1)tell me something abt u'r self
2)strength?
3)weakness
4)what was the last time when u were angry?
5)how u hnadle stress?
^)do u consider u'r self as sales person? if yes..why??
i said yes and he asked me to sale him SMALL GLUE BOTTLE..:-))
7)what will be easy to steal from walmart or steal donuts from dd??
8)why we should hire u?
9)why this bank??in my case it was chase bank
i hope this willgive u some idea about the interview...

all the best divi for u'r interview...

sonu

divi in Hightstown, New Jersey said: Hello DP,
My interview is re-scheduled as the Bank Manager was sick, though i spoke with the Head teller of the branch!!! It went very good so far!! how was ur telephone interview?what did they ask u?

Hey divi, the phone interview went well, it was about 40 mins long. Think that's pretty long for a phone interview, but I guess she was very interested. She asked me to go over my resume in details and what my job duties were in previous positions. Since I've had a lot experience in customer service she asked a lot of question regarding that. Like What customer service means to me. When did I effectively used it. Another one was where I had to give an example of, How have gone above my duties for customer service. And since I've had years of experience in hospitality business she knows I have a lot cash handling experience as well. So she talked about that, and how I handle with cash.

Hopefully I get a call back for face to face interview, she seemed interested and are trying to fill the position quickly.

jOHN in Houston, Texas said: DO YOU NEED TO HAVE HIGH SCHOOL DIPLOMA TO WORK AT BANK OF AMERICA

Hi John, you need a diploma to for any high institutional places and of course especially for banks.

hey there, DP, Sonu!!
well, just today i attended the in-person interview with the manager. It went on for 40min., she had a big list of questions for me, starting from, introducing myself, then couple of customer service behavioral questions, then why i need this job being overqualified ( i have a post graduation in Business administration) etc. i guess i did my part well, at last she said the recruiter will call me for "yes" or "no"!! i was just wondering, who will give the news?, the recruiter or the manager?, in ur case Sonu, who told u that "u r hired"?!! keeping my fingers crossed!! Thanks for all ur inputs guys! DP, wish u success!!

divi in Monmouth Junction, New Jersey said: hey there, DP, Sonu!!
well, just today i attended the in-person interview with the manager. It went on for 40min., she had a big list of questions for me, starting from, introducing myself, then couple of customer service behavioral questions, then why i need this job being overqualified ( i have a post graduation in Business administration) etc. i guess i did my part well, at last she said the recruiter will call me for "yes" or "no"!! i was just wondering, who will give the news?, the recruiter or the manager?, in ur case Sonu, who told u that "u r hired"?!! keeping my fingers crossed!! Thanks for all ur inputs guys! DP, wish u success!!

Hi divi, I was selected for the face to face interview. I was not scared of the phone interview, but I am VERY scared for the next one. What do you suggested I should know? What kinds of questions were you asked? The recruiter on the phone was very helpful, she gave me some advice as to what I should go in with, like again they'll ask customer service questions and why I want to be a teller. She also said I'll be overqualified, because I hold a BA in Finance degree. But told me to explain why I should still be hired for this position.

Thanks divi.

I hate being asked customer service behavioral questions on the spot, just because I have some trouble thinking of the perfect examples of customer service. I don't want to say anything that doesn't make any sense. I stumble a lot at interviews, I guess the nervousness really gets to me.

Hi,
I have tomorrow phone interview with wachovia bank for teller position.
Anyone please tell me the questions they ask in phone, how should i answer. I really need this job. I am nervous, all the answers here are good, but i need more help.what is the salary they offer? and any other information.

thanks

I had an interview today. I honestly cannot tell if it went well or not. It was the face to face interview and the last one. It lasted only about 25 minutes and had lots of customer service behavior questions, which I don't like.
I am not happy with the time off policy, because I do get to travel once in a while with my husband for his business trips and I guess you get time off depending on how long you work with them. I guess you can get your time off if nobody requested it yet. Does anyone know anything about it ?

hey, DP
Yeee whooo!! got the job!! they are pretty quick, within less than 24hrs, got the phone call from the recruiter, asking whether i accept the offer? YES!! my tip is to be yourself, explain most of the things with an example, like, once it happened in my previous job that.................etc, take a situation even from ur college days, which must be supporting ur answer and relevant to thier question, there is no reason to feel nervous, got to keep in mind that, even they are also getting prepared to screen u, just the way u r preparing to answer them, even they will be nervous, just be confident, smile, feel free!!show them that how much u want this job! prepare a little, that will deffinitely, gets u into the interview mood!! so goahead, give us a good news!!, wish u luck!

hey DP,
u said u have trouble remembering the situation from the previous job, what i can say is, just write down in a notepad an example from the last for each topic/situaion, like for being quick, multitask, perfection, how did u handle a difficult situation, etc at home, revise it atleast once! this should help u!!

Fata E. Browne in Satellite Provider said: I do want to take this time to extend my heartfelt thanks and appreciations to you for the many assistance you have render unto me in my search for bank teller knowlege, you have been of a grate help. However, i have due to sit for an other interview any day from. I was call and being informed that i was selected among the first 25 interviewees to be interview for the second and final time, therefore, i do need more informations on bank teller's job.

I am going to have my very first interview. What are questions generally asked during this first step?. TIA

Congrats divi!!!!!!!

I got the one on one interview tomorrow afternoon. I think I'm pretty well prepared. I haven't gone to an formal interview in a while, since like couple of years. It's been really long, so I'm a little scared! Plus in this interview two managers will be there, that's even scarier!!!

How many interviewed you?
What behavioral questions did they ask you?
And were you also asked "sell me this product" question?

Thanks

hello there DP,
There were 2 of them, one is Head teller, another Branch manager. Questions were,like,
1.have u come across a situation where u had to do a lot multitask?, explain with a previous work example, same for, being a perfectionist, detail-oriented.
2.how did u perform customer service, beyond ur limits?
3.How u get along with ur co-workers? tell me a situation where u did not?how did u manage?
4.Are u a take charge person? Did u come across such opportunity?
5.You r over-qualified for this position, What makes u take this position?
6.Why this bank?
7.Was there any situation where u did not do upto the expectation?how did u manage?
so these are some i remember, there were many more,starting from introduce urself. They didnt ask me to "sell me this product"!!
so this is it!! have a good one!

This might be helpful...check it out:

www.associatedcontent.com/article/823719/how_to_prepare_for_a_bank_teller_interview.html

Good Luck!

i am an african guy and i speak english and french do you think they would hired plus i have a lil acsent.

How long did they call you from the phone interview to the face to face interview?

I have an interview for a teller, my question is. Does anybody know what they actually make you do. I know its the basic questions and goals of a bsnk and about your personality. But do they make you take any test?

I applied to Chase bank about a week ago and received a call for a phone interview about three days after. The guy gave me a very hard time but ended up setting me up for a face to face interview the day after at a branch located near me. Some of the questions he asked were; When was a time where you provided exceptional customer service? What was your cash limit? and questions about my availability.
The face to face interview was great! I was afraid because I saw people around my age walking out of the room and after they had gone I heard from the interviewers that they would not be hired. I was interviewed by a woman at first and than a second woman also. Some questions were, Why do you want to be a teller? How well do you multi-task? give an example. Name a time when you were incredibly frustrated but were able to do everything ok.
I was asked only about 4 to 5 questions and than was interviewed by the next lady who provided me with some more information and than offered me the job.
I am very happy with how professional and how quick this process was. I found out the same day that I got hired and I will be starting off with $12.00 an hr.

Ok, so I thought that I would post this, because I just got done with a phone interview with my recruiting specialist. I looked at all of these questions to prepare myself before the interview, so I wanted to add everything that we covered during the conversation. The email I received stated that it would last 40 minutes, but it was less than 10 minutes long...yay!

1. Tell me about yourself
*I mentioned relative work experience and what I have done in school to prepare for the work-force*
*She followed up on this question with supporting questions relating to what I told her about myself*

2. What do you feel are your strengths that would best suit you for this position?
*I mentioned interpersonal skills, cash handling skills, and customer service skills, which I elaborated on.

3. What cash handling experience did you have in your previous work experiences?
*I had previous experience working in retail as a cashier and lower office manager (handles cash balances, tills, computer systems, etc.)

4. Why this bank?
*I told her that it was a reputable corporation that I had previous dealt with on several occasions, and the customer service was phenomenal, so I knew that it would be a great company to work for (due to the fact that they seem to care about individual customers to such a great extent).

5. Where do you see yourself in 5 years?
*I told her that I wanted to be a CPA, and I was in the process of attending such a program in college. I also said that I wanted to do some non-profit work and someday become a financial analyst for a well-known corporation*
*She seemed to like the fact that I was so interested in finance/accounting*

5. Do you have any questions for me?
*I asked her about what is considered full-time and part-time hours, and the locations where jobs are available at this point*

She immediately told me that I have an in-person meeting with the managers on Wednesday, so I think I did well. ; ) Wish me luck!

divi in Monmouth Junction, New Jersey said: hello there DP,
There were 2 of them, one is Head teller, another Branch manager. Questions were,like,
1.have u come across a situation where u had to do a lot multitask?, explain with a previous work example, same for, being a perfectionist, detail-oriented.
2.how did u perform customer service, beyond ur limits?
3.How u get along with ur co-workers? tell me a situation where u did not?how did u manage?
4.Are u a take charge person? Did u come across such opportunity?
5.You r over-qualified for this position, What makes u take this position?
6.Why this bank?
7.Was there any situation where u did not do upto the expectation?how did u manage?
so these are some i remember, there were many more,starting from introduce urself. They didnt ask me to "sell me this product"!!
so this is it!! have a good one!

Hello,

I have an interview on tuesday by phone from Citizien bank. I applied for a Teller position. Do you think the questions should be the same?

OMG im so nervous, i have a group interview with Bank of America tomorrow, another group/one-on-one interview with Wachovia Bank on Wednesday and I also got a call from Wells Fargo today but i couldn't answer my phone, so im sure they will call back because i left a message.

Hopefully once i go thru tomorrow's first interview i will be more prepared for the rest of them.

Question,
If they ask, should i let them know that im applying for other banks as well?
I ask this because on todays phone interview with Wachovia they asked "why did you choose wachovia"? ....so i mean....should i even mention that i have interviews with 2 other banks?

I'm really really nervous...i have a college degree and experience but i've never worked as a teller :/

Any suggestions?

You don't need to tell them that you have applied for other bank as well. I got an offer about 2 weeks ago as a tellr and I never had a teller experience so don't be nervous . Good luck

Did you have teller experience already?

I will be interviewing with Wells Fargo on Thursday and it's going to be a two to four hour long group interview, does anyone have any tips about this, I've never been in a group interview nd certainly never at one this long.

I was a teller for two and a half years and I can tell you that these interviews are 90% personality. They want to know that you speak clearly, that you are people friendly and that you learn very quickly. Tellers are the face of the bank and are the first interaction the customer has with the financial institution. It's important for you to be pretty good with numbers and to be able to solve problems as you would do so on a regular basis. Other than that it is an extremely fun position and will open doors to excellent career opportunities. I am now a member servive representative and enjoy banking very much. Good luck and don't forget to smile.

Angelina thanks you for the response. I definitely have the personality for dealing with people. I working for Providian Financial which was purchase by Washington Mutual bank in the backoffice for 15 years my job was solving probleming dealing with customer credit report and merchant dispute with charge of credit card. This I think is a problem because I have no currect direct face to face contact with customers experience only over the phone and though correspondences or mail.

can someone please help me.... i have a interview tueday, wat question shd i expect!!! its a teller info seesion... where they see if u right for the job , if u r, they will set u up on a next interview

Thank you all,
I will have an interview at 2 pm.