Top receptionist switchboard skills needed to get the job.

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What are the top 3 traits or skills every receptionist switchboard must have to excel?

Can you suggest any tips or insights to develop your receptionist switchboard expertise?

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Anya in Decatur, Georgia

82 months ago

I need to know what skill does a swicthboard operator need to get a job. Thanks

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Gina in Compton, California

82 months ago

I've been a receptionist for over a year, n i'd say the top three skills that i've needed are:
#1 Following exact directions
#2 People skills- if people like you, they're much more gracious if they are put on hold for a while
#3 Trouble-shooting, being able to foresee problems,and preventing them.

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