Dugan's Travel

Is anyone familiar with Dugan's Travel? They have a free training program to get started with them. They do ask for 130.00 to cover insurance as a one time payment. I'm new to this field and thought it sounded interesting, but I don't want to get scammed. Even though they are not BBB approved, they do have an A rating through them. Any info on this company would be greatly appreciated. Thanks.

I just signed on and they seem to be great... made my first booking with them last week and they are SO helpful. Although I have 23 years in the travel business, I can see that they are extremely helpful to those just coming onboard! The potential in the business is there, I would give them a try.

They do not have a training program - they make you take a quiz and pass and that's it. There is very little help unless you are willing to read the message board. They pay late and you have to do any and all research on missing commissions. I was there for a little over a year and didn't have any real problems but I won't go back.

I recommend MTI or any of the several other agencies out there.

Thanks for the input...seems there are both good and bad comments on them. I've been doing alot of research, but can't figure out who to go with. I still need training and haven't had a chance to start any classes yet. That's why when I read they have a training program at Dugan's it seemed a good idea, but if they don't really offer much help, maybe not. I don't want to get caught in these pyramid companies either.

What about KHM Travel Group? Anyone got any info on them, good or bad?

Kim221998 in Pensacola, Florida said: What about KHM Travel Group? Anyone got any info on them, good or bad?

Hi Kim,

Did you ever joina host agency? I too am new to the business trying to find info on the best agencies. It is a full time job in itself. I have been looking into khm also. Have you joined yet? I am curious to your opinion.

thanks

candyshop1 in Massapequa, New York said: Hi Kim,

Did you ever joina host agency? I too am new to the business trying to find info on the best agencies. It is a full time job in itself. I have been looking into khm also. Have you joined yet? I am curious to your opinion.

thanks

No I haven't joined any agency yet. I had to have unexpected surgery and just haven't had the extra money to join up anyone yet. KHM seems like a good company, but I just don't know. I've been getting daily emails from them so not sure if they really are interested in helping or just want my money. Good luck in your search.

Thank you Kim, hope you're feeling better soon

This person is lying. We do have a training program. We have a handbook, step by step guide, lessons and yes you take a test. Then you can go onto more training directly with suppliers as well as attend things like our annual travel agent seminar.

We were just awarded Carnival's Pinnacle Club for our outstanding sales with Carnival. You can contact any of the major suppliers to get feedback on us.

Whoever this is just wants to bad mouth us. We constantly get agents thanking us for our training program with is free and meant for those who are new to the industry.

Jennifer Dugan

Jennifer Dugan in Los Alamos, New Mexico said: This person is lying. We do have a training program. We have a handbook, step by step guide, lessons and yes you take a test. Then you can go onto more training directly with suppliers as well as attend things like our annual travel agent seminar.

We were just awarded Carnival's Pinnacle Club for our outstanding sales with Carnival. You can contact any of the major suppliers to get feedback on us.

Whoever this is just wants to bad mouth us. We constantly get agents thanking us for our training program with is free and meant for those who are new to the industry.

Jennifer Dugan

Thanks for the information Jennifer.

does anyone know anything about nexion?

I am not sure who this person is who is speaking of Dugan's Travels but I am assuming it is someone who was terminated from the agency either from not paying her/his fees on time or because he/she had not made bookings in over 6 months. www.tauniv.com is a website we recommend to our agents in our training as well as many other websites. We also do several webinars with different suppliers. They set up exclusive training for our agents. Our agent only calendar is packed full of online training events for our agents. Just today we set up a new training event with Funjet Vacations.

We work very closely with all our suppliers and many of them want to train our agents. It is important to find a host agency that works with suppliers and can offer you contacts in case there are any issues you need handled.

You will find some valuable information also at www.homebasedtravelagent.com too.

Please keep in mind Dugan's Travels has been hosting agents for 10 years now. Unfortunately when you terminate people, they take it personally and can post whatever they wish on boards like this. It is a shame because more than likely this person received a lot from our agency and is just bitter because we terminated her/him.

When a host agency claims to offer no monthly fees, no annual fees, no minimums etc.. it does not mean they are legit. Joystar is a prime example of this. Many agents were leared into their promises and now those agents are out in the cold. In order to stay in good standing with organizations such as NACTA - an agency must prove that each outside agent does a minimum in sales a year.

Never go off of something from someone who has no personal knowledge. Make sure the person has been with a host agency for at least 1 year and actually did business with the agency. What someone reads or is told is not factual enough to base a decision on.

Here is an example of some of the training this next week has to offer our agents. This is just for 1 week worth of training events.

Date Time Event Type
7/10/2009 8:00 am FunjetFun4Life and FunjetAgentAdvantage
7/10/2009 10:00 am FUNJET - GET STARTED BOOKING
7/10/2009 10:00 am Alaska's Inside Passage 2010 - Sales Training
7/10/2009 12:00 pm Why Not Talk Cruise
7/10/2009 1:00 pm Small Ship Partner Certification Session
7/13/2009 10:00 am Galapagos - Agent Only
7/14/2009 8:00 am Karisma Hotels & Resorts & Travel Impressions Interactive Webcast
7/14/2009 11:00 am Live Booking Demonstration using Polar Online
7/14/2009 12:00 pm How you can Twitter, Linked In, AgentNation, Facebook your way to top dollar bus
7/14/2009 1:00 pm Karisma Hotels & Resorts & Travel Impressions Interactive Webcast
7/14/2009 2:00 pm Live Groups Demonstration using Polar Online
7/15/2009 10:00 am Alaska's Inside Passage 2010 - Sales Training
7/15/2009 12:00 pm Costa Rica, Panama & Cocos Island - Sales Training
7/15/2009 2:00 pm Antarctica - Sales Training
7/16/2009 10:00 am British Columbia - Sales Training
7/16/2009 2:00 pm Whats New at Cruise West

As you can see the negative post is not true at all.

If this person was really with us for a year, he or she would have had access to training like this.

Jennifer Dugan

For Nexion, if you are new to the industry it is pretty expensive to join. 495.00 sign up. You might first try a lower cost host agency to make sure this is what you want to do.

Jennifer Dugan

I'm so confused... I've been trying to get into the business since 2008, but there are so much misleading information that make me doubt if I should even become a travel agent. I'm a Realtor with 7 years of experience and I've been running my business with referrals only and I thought that I could use my clientele to do this business as well. Also, I love traveling and I thought that I could get better deals for my personal travels. I was considering to Join KHM travel group, but at this point I'm so confuse that I don't even know what I should consider before joining any company.

I will appreciate any advice and orientation!

Cecilia

I was thinking it might be better to take a travel course from one of the schools on my own and than join an agency with "some" travel experience. Can anyone recommend a travel course?

thanks

Cecilia Lafontaine in Los Angeles, California said: I'm so confused... I've been trying to get into the business since 2008, but there are so much misleading information that make me doubt if I should even become a travel agent. I'm a Realtor with 7 years of experience and I've been running my business with referrals only and I thought that I could use my clientele to do this business as well. Also, I love traveling and I thought that I could get better deals for my personal travels. I was considering to Join KHM travel group, but at this point I'm so confuse that I don't even know what I should consider before joining any company.

I will appreciate any advice and orientation!

Cecilia

Cecilia-

The first thing you want to do is decide what type of host agency you would want. There are two different categories.

- One is the MLM side of things. This means you will more than likely be referring your clients to either a website or a 1-800 and you will not actually personal handle the travel. In this type of agency you will more than likely receive compensation for getting others to join (this is why you see so much advertising for YTB) You usually get a very small % of the commission. Also many suppliers are not working with these types of agencies. For example Royal Caribbean Cruise Line is strict on who can do business with them. So if you work with one that is banned from making bookings with them, you won't be able to get commission from those suppliers.

- The other kind of agency is a host agency that you will actually be booking and handling the travel for your customers. Now to some this seems scary. However if you get the training you need plus learn to use the suppliers to get advice you can do it. A good host agency will allow open communication between you and suppliers. This means you can get the support you need while taking care of your customers.

Finding what works for you is the key.

candyshop1 in Massapequa, New York said: I was thinking it might be better to take a travel course from one of the schools on my own and than join an agency with "some" travel experience. Can anyone recommend a travel course?

thanks

Joining a host agency with more training might not do more than cost you more money. Since you can have access to so much free training you might be better off just finding host agency that will allow you to take advantage of the training that is already out there. If you then decide you really want to make a go of this, there is so much out there for you to do like CLIA's training and The Travel Institute training.

Keep in mind it is very common for people to think travel is what they want to do and then when they get into it decide it just isn't their cup of tea. So avoid putting too much money into it until you decide you want to invest more.

Jennifer Dugan

Thank you Jennifer,
I appreciate your input, it makes alot of sense.
The "free" training form the cruise lines and vacations, is that just about their product or how to book with them also?

candyshop1 in Massapequa, New York said: Thank you Jennifer,
I appreciate your input, it makes alot of sense.
The "free" training form the cruise lines and vacations, is that just about their product or how to book with them also?

Some suppliers' training will be based more on selling their product but many suppliers offer wonderful training on things such as how to book groups or get more customers - which you can use for your business in general.

You will find that suppliers can be wonderful in offering training. That is why it is important to find a host agency that works closely with suppliers to provide training.

Jennifer Dugan

Jennifer Dugan in Los Alamos, New Mexico said: Some suppliers' training will be based more on selling their product but many suppliers offer wonderful training on things such as how to book groups or get more customers - which you can use for your business in general.

You will find that suppliers can be wonderful in offering training. That is why it is important to find a host agency that works closely with suppliers to provide training.

Jennifer Dugan

On Interenet there are good companies, one or two I tried also, but to my surprise they just ignore special packages to the Holy sites of Muslims where millions of millions people go every year, and Finally we have to rely on the local travel agents. Even if I become a member of any Online renowned agency, still because of the non-availability of those special packages for UMRA AND HAJJ (The first one is smaller pilgrimage to MECCA and 2nd one is more days to live in Holy Meccs KSA), Can anyone point any online -internet based travel Business whome I can become a part of and start my home based business, as they are the people I can deal all the year long,

Jennifer Degon

I need to know what you can do to address the issue I just mentioned. I can send you the diffenent fares of the local agents and can explain how that package works, we can attaract a whole Muslim World for this. If you can buy my point.
Wait for your email. Please forward your email to mufti63@hotmail.com as well.

Thanks

Sorry I missspelled your name

Ms. Dugan is incorrect in how she put every MLM in the same category. Joystar is just like any other company that mis-manages there money, it had nothing to do with them being an MLM company, look at Enron. YTB was incorrectly setup leaving them exposed, but they will most like be back as a franchise organization. Rovia is a robust company with a great training plan to take you from nothing to full fledge travel agent. They have CLIA conduct there classes for certification, They have the best website and use Sabre, Amadeus and WorldSpan and provide training and assistance, once you prove yourself, Rovia will provide you leads. You start out with 50% and can make up to 80% commission. The classess to get you to full fledge travel agent was put together by IATA and approved. So, don't hesitate to join Rovia, although a young company, they have veterans with over 20 years of experience in the travel industry. They work with all of the top vendor and suppliers, and yes that includes Royal Caribbean, Funjet Vacations, Travel Impressions and so many more. Rovia has won so many awards over the last year and half for their innovations in travel.

I did not put Joystar in a MLM category as their business model was not MLM. YTB is a MLM. I am not sure how reading my post made you believe I was saying that. I was clarifying that there are two different business models in the host agency world.

MLMs and agencies where you are actually doing travel not referring people to a 1-800 or website.

I did not comment on Rovia because I have no idea on this company. They are not a company I have read about in any trade magazine or seen at tradeshows. I do not know their business model so if you feel they are a MLM and that is why you are defending them then that is what you are stating not me.

Jennifer Dugan

Still awaiting the answer from Respected Jennifer Dugan.

I can tell you that a good host agency makes all the difference in the world. I would advise you that while all agencies get both good and bad feedback, not all bad feedback is from disgruntaled agents.

From experience, I can tell you to avoid agencies that require you to pay monthly support fees and E&O insurance. The E&O insurance does not cost per agent or go up based on the number of agents you have. It covers the agency as a whole. Also if you are paying a split of 25%, that should well cover the insurance and the support. That is my experience. There are some really fantastic companies out there that do not charge for those things.

Good luck finding a great host company.

I am not sure what this reply is suppose to mean but this person obviously doesn't know too much about E&O insurance. The agency has an insurance that covers the agency's operations and then it gets a rider for each agent. So there is a cost to the agent to be a rider and then a cost to the agency to have the base policy.

If you are paying a support agent fee it is because you are not making bookings in an agency that offers something like ours does - if you make $3000 in sales you are not paying a monthly fee. You should be paying a monthly fee if you are not making the agency commissions.

Agencies that are not covering their costs are going to get into financial trouble and go under. If they go under - you aren't going to get your commissions. Case in point is Joystar. They were not charging fees and gave 100% of the commission. Did the agents get their commission? No they filed bankruptcy.

So many independent agents don't get the risk that an agency takes on when taking agents on. The agency is responsible for each booking made. They are responsible for each client. For example we had someone who was running a scam in her local community which led her to going to jail for 18 months. Even though she was prosecuted and found guilty, the suppliers went after us for all the credit card chargebacks. We were out over $15,000 from her and it would have been worse if clients had not paid her personally over $50,000 in checks.

Until you are a host agency, you have no clue what the risks or issues involved in having independent contractors. It is easy to judge when you haven't an idea of what is involved.

Jennifer Dugan

I apologize if you felt my comment that was left was directed at you, Jennifer.

I am not familiar with your agency and cannot comment on it. I am just speaking for my experience and hoping to help the next agent make a choice that would be a right fit for them. I am not suggesting that a company cannot operate without paying expenses, I am just suggesting that there are companies that operate from splits vs. monthly fees. I have done quite extensive research in this area and wanted to pass on some of what I have learned.

Sorry if I struck a nerve. I would also like to point out that if I were looking into an agency, it would concern me if the agency felt the need to justify themselves and blame disgruntled agents for bad feedback.

All companies have good and bad feedback... not all companies are a good fit for everyone.

To OP, good luck finding the right host company to fit your needs.

Expenses Host Agencies Incur:

- Registration costs for states with seller of travel laws - this can be very expensive especially for states like Florida that require a bond.
- Membership fees to organizations such as ARC, IATAN, CLIA
-Consortium due(Vacation.com, Giants, etc)
- E&O coverages
- Other insurance coverage
- Computer Reservation charges (Sabre, Amadeus, Worldspan etc..)
- Website costs
- Bookkeeping costs
- Commission tracking programs
- Advertising
- Merchant fees (for credit card processing)
- Support Staff payroll
- Training and seminar fees
- Supplier fees
- Legal costs

This is just some of what a host agency pays. If it costs you $100 or so a year to be with a host agency, it is nothing compared to what you would be paying without that support. Then you figure in the increased commission percentages you get due to the pooled sales. For example cruise lines offer 10% commission but you have to do $500,000 or more in sales a year to get to the higher levels of 14-16%. Unless you are going to do alot of business with every single supplier you are not going to get to those numbers. Even splitting your commission 75/25 or 80/20 you are going to come out ahead.

It is important to look at the big picture to see that having a good host agency on your side can really be in your best interest.

Jennifer Dugan

Not a fan in North Charleston, South Carolina-

I replied to your post because your information was incorrect and I felt it needed clarification for those looking for information. Most host agencies are charging a monthly fee to agents. Telling people to stay away from that is not good advice. It leads people to host agencies that are not in good financial shape. Also if you look at only the monthly fee and not the sign up fee, it could be more expensive to pay a sign up fee rather than a monthly fee.

People use boards for education and if you are going to post something, you need to be knowledgable on what you are making comments on.

You stating you don't know anything about us means you just posted without looking into the facts. That isn't helpful to anyone because it gives those reading posts on becoming an independent agent inaccurate information.

Jennifer Dugan

mufti63 in New York, New York-

I apologize for not replying sooner. I did not realize there was a post asking for help.

You might see if you can find a supplier offering what you are looking for. There is a great website www.tours.com that offers names of different suppliers.

I hope it helps.

Jennifer Dugan

Here is some more information on host agencies.

www.homebasedtravelagent.com/hosts.htm

It will help you in finding host agencies. Again most reputable host agencies do have support fee charges.

Our agency waives support fees if agents book $3000 worth of commissionable bookings because the commission will make the agency money.

It is best to compare what the cost will be each year to be with a host agency to really compare apples to apples.

Look at start up costs, annual fees, monthly fees, transaction fees, and shipping fees to really get an idea of what it will cost to work with each host agency.

Jennifer Dugan

Jennifer, I do not want to get into an argument with you, as I do not know you, but I do want to make a correction to response based on some thing you said.

In my experience with travel E&O (mostly with Berkley, who is the leader in Travel E&O insurance), a separate rider is not required, and if a host agency states they get one for each agent, ask for a copy of yours. I believe that profiting from insurance sales require licenses that most host agencies wouldn't have, and agencies such as FINRA would be interested if the agency doesn't supply evidence of supplying what they charge for. You can't buy car insurance from Allstate and turn around and sell it to your neighbor for more money; same theory.

This will be my last post in this thread. I think I have made my case.

We do not use Berkley because when we went to renew they changed policies requiring our agents to not use their own business names. This goes against the laws of employee vs independent contractor.

We worked with our local insurance company and have gone thru a totally different company that does cover our agents as riders. It costs the agency more money a year but it kept the costs down for our agents.

Berkely did require each agent be added and you are charged for each agent. If you think that every host agency out there that is charging for insurance is pocketing the money, you are very wrong. I know when we went to renew with Berkely that it was going to cost our agents alot more money.

Also if you know how to do bookkeeping, you would know that each payment an agent makes is recorded either as support fee or insurance payment. There are checks and balances to show that any profit the agency makes is income and taxed. Profit regardless of how it comes in is taxed.

Our agents get a copy of our insurance policy as we list it on our agent only website. So again you are speaking without knowledge. It is for the agency as a whole but our agents are covered under a rider. As long as they book using our accounts they are covered. If they do something on their own, they need to get their own insurance. Same thing goes for seller of travel laws in states such as Fl, CA, WA, and IA.

You are making statements about things that you really don't know the facts of and I think it is best you learn more about companies before you post things to message boards especially under names such as Not a fan of. You have not posted here before so it leads me to believe you are just trying to cause trouble instead of help others.

Jennifer Dugan

I have been going through this thread and I am not sure I would want to devote much time researching any company that is taking so much time in responding on a site like this. Makes me wonder why owners are out here "defending" themselves and feeling the need to heavily promote themselves. Is there not a business someone should be running somewhere? And if you are really good at it, maybe others will join simply by the positive word of mouth and referrals. To those looking for their host on a site like this...I would probably reconsider someone's business who is so caught up with responding.

Makes me wonder if the owners are not out "Googling" themselves all the time to see what bad things are being said.

Passing Through in Middle of, California-

The key thing is reputation does matter in this business. And since you are able to use a fake name where I am not, it is unfair to think that we are defending ourselves. I am giving facts to those who want them. You say people will join based on word of mouth and referrals yet if there are posts that are negative or untrue, then those same people would not join.

I don't understand the reasoning behind it. I should not care what someone is saying about my business? I should not post facts against untrue statements? That doesn't make sense to me.

I think someone reading this should understand that I care about the reputation of my agency because I am looking long term and am not just a fly by night company that could care less what people say as long as I get someone's money. Reputation does not matter to those who know a year from now they will no longer exist.

A good business owner handles complaints and takes care of providing information to those who care to read it. The original post was asking about our company. I replied with information after someone said we did not offer training which was totally untrue.

I don't know why people with no interest in business takes the time to post things. I don't spend my time going to message boards and posting things about companies I have no knowledge of.

We get messages via email to know when a post needs response. I can do more than one thing at a time including reply to a post and answer the phone. I type fast enough that replying to a post really takes no time at all.

Business owners who care about their business are going to reply. Those who take it as we are promoting ourselves that is fine. But word of mouth is very important for any business. You would understand that if you had a business.

Jennifer Dugan

Ms. Dugan

Amazing and yet here you are again responding. I think you missed the big picture point that I was trying to make. If you run a good business then negative comments on blogs and boards might be somewhat of a rarity that would not demand such attention. The fact that you are on a general job board looking and looking for when your name might appear might be a bad sign to some who come on here looking for info from agents or workers...not the self-promoting owners. Second...you make broad assumptions in your replies that I can see and try to make others think that some of the comments are from those who are not in a business or who might not have any legitimate business experience.

Again...if you run a good and respectable business then you may never feel the need to police boards for comments from "unhappy" people who I then see you attack their character by claiming they are just ones who never paid their fees or got released for some reason.

Food for thought...

You have the time to post but others shouldn't have the time? I don't know what you do but unless you have nothing better to do with your time, you are taking time out of your day to post things to me.

Not sure who you are since you post with a fake name but I am very clear who I am and that I will reply to things when I feel it warrants a reply. You are attacking me in these posts for some reason so I am not sure how you can act as if I should listen to your wisdom. I have a reason to be on this board since the title is Dugans Travel.. why are you here?

Jennifer Dugan

Thanks to those who provided information on becoming a travel agent. I will go and check out the websites that were recommended to make a decision on what is right for me.

For those who are just being petty.. this post was for asking information on an agency. If you have no valuable information to provide you shouldn't be wasting everyone's time.

Ms. Dugan

LOL! Wow...you seem to have some angst pent up inside. A quick glance above shows that you have replied at least 16 times and now this is my 3rd. Well...I am not a host company for starters. As far as you know I was someone looking at posts about hosts as to do my own research. I can now easily conclude that you would not be the most pleasant to work for so thanks for making that clear.

Unfortunately for you...others may see your outburst as something less than professional as well and maybe you might consider bailing from some of these discussions before more see how you like to respond to anyone with a differing opinion.

I have nothing to gain or lose by having this discussion with you, but you might look at what you might lose and address the real issues that apparently you are out searching to keep track of (i.e. angry agents leaving and letting others know about it). Boards like this are not always the best venues for that. I hope you have a great day.

I have nothing pent up inside me. I am on the message board because if you see, people are asking me questions. I actually have a reason to be here. Why you are here is a mystery. There are no real issues to address questions that people ask of me. This message board is actually to provide information to others. You might not understand that since you seem to just want to post personal attacks.

I am trying to help others with providing information. You are just here because you have nothing better to do with your time.

Jennifer Dugan

Ms. Dugan,

The OP did not address a question to you. In fact, you only responded after someone posted a comment that was less than positive about your company. You then referred to them as a liar and started your long series of posts. Facts are facts.

I replied once makenzim in La Porte, Texas stated we do not have a training program. That was a complete lie as we do have a training program.

Then I received questions from:

candyshop1 in Massapequa, New York
mufti63 in New York, New York

Regardless of what you think, I can provide information and you can just attack what I post. There really is no comparison. I am here to help where you are here just because you have some personal agenda. You provide nothing of value.

Jennifer Dugan

I am an agent with Dugan's Travel; an ex-school teacher and a homeschooling mom.

Here is my take on Dugan's:

Training:

As stated, there is a training manual from Dugan's and extensive training from Disney, hotels, resorts, and cruise lines, etc. The booking engines that you book through has training on using their systems. There is a Home-based travel agent expo in Vegas (and around the country) every year. At the expo they have training classes through the different vendors and associations. And if you live in a large enough city, most vendors will have local training. This is not a travel school, you do not attend classes and have someone take you by the hand and teach you how to book travel. You will have to be diligent and learn for yourself, self-paced training. If you know how to look up vacations on Expedia or Travelocity, you should have no problem learning how to book travel, you just need confidence.

Fees:

There is a fee to join, a monthly fee if you do not do enough sales, and a yearly insurance fee. The fees are low and very reasonable. If you cannot afford these basic montly fees, you shouldn't be in business anyway. You can also pay your fees for an entire year and get a discount. If you make the necessary sales during the month, you will get a refund on the monthly fees.

Commission:

I have never has been paid late. Commission is paid by the travel company and is sent to Dugan's and is usually paid after the trip is taken. And that could be from 30 to 90 days depending on the supplier. In the travel business, you do not make reservations and get paid your commission immediately, it takes time. I have never had a commission lost (not paid), but it does happen, in every travel agency on this planet, and yes, sometimes you have to call the supplier and get it straighten out, that too is another part of being a travel agent.

If you want to be a travel agent, patience is a total virtue.

To answer the first question that started all this, no, Dugan's is not a scam. You will be an independent contractor and use their IATA number to book travel. Dugan's get 25% and you get 75% of commission, standard at most travel agencies. This is a business, not a get rich quick or travel free scam you see around. To make money, you have to make bookings, and to make booking you have to get out there and learn and work. There is a great support system from all the agents at Dugan's. If you need help or a questions answered, just ask, and believe me, you will be helped or the question will be answered and professionally.

Agents at Dugan's try to get together as often as possible. At the travel expo in Vegas or when Dugan's has a conference in Anaheim to learn about Disney and Disneyland, the resort and good neighbor hotels/motels. Sometimes they go on a group cruise and get together or a cruise sponsored by the cruising assoc, CLIA.

I have never regretted joining Dugan's and never for once thought I was being scammed or taken advantage of, never.

Just something to think about!

Hi everyone...I'm the original poster...just wanted to thank everyone for the information. I am very impressed by what I've read. In contrast to what that one poster thinks, I admire Ms. Dugan for defending her company and being available to answer questions. I think it says alot about the company and how they want to help people. I'm not ready to sign with a company today, but I will definitely keep Dugan's in mind as a possibility when I am ready. Thanks so much!

Jennifer would never put this link up, she is too modest, but you can check out this link:

www.travelagentcentral.com/home-based/agent-profiles/home-based-agent-makes-her-dream-come-true-17075

A great read. It just convinced me to join Dugan's.
I will visit the website over the weekend. ;)

Hi. I am almost convinced to join Dugan's. I worked as a travel agent for almost 5 years, had tons of training, have lots of diplomas and certificates. So I feel confident that I can do this. :)
My question to Jennifer would be about looking for clients. I am in the US, Virginia Beach, but because I am fluent in Russian and Lithuanian, i could find clients easily in those countries. Can I do that? I know that I have to be in the US to do the job, but what about my clients?