Recently I dealt with Andy price of ITSS Recruitment Agency who provided us with a candidate (and we agreed the terms provided electronically online sent to us by email - what a mistake!). Having spent 7 days training the candidate at our expense, she said she had another job application which she had accepted. This was a total waste of time and resources for us.
Although they sent a replacement candidate whom we agreed to take as we had no choice and by then we had lost valuable time, we decided to take an extra 2,5 weeks to make sure that we were not left out in the cold with the new candidate. In the meantime, regardless of the first candidates actions, the agency passed the debt to debt collector called Daniels Silverman (lots of info about them in google!)
In ITSS s terms and conditions, they leave fees for debt collectors open so they can charge you anything they like (in our case 440 pounds for 1800 pounds fees!!!).
So your reasons for delaying payment maybe genuine as in the case for us, but please pay immediately (because the invoice must be paid within 7 days!) even if the candidate is not reliable and may leave you after training (in our case) and cost you time and money.
So you have been warned.
Turquoise Travel and Tours Ltd