FAQ/Help
FAQ/Help
 

my.indeed Account

Why can't I sign in to my.indeed?

Make sure you have the correct email and password for Indeed, then sign in. If you still receive an error then please contact us.

How do I get my Indeed password?

If you forget your password we can email you a new one, just give us your email address.

I'm being asked to log in to apply for a job and I don't remember my log in info. Can you help?

When you click on a job title you leave the Indeed website and go to wherever the job is listed. If you are having trouble with that site you will have to contact them. Indeed is not involved with the application or hiring process of the job listings in our results.

To access your my.indeed account, you need to sign in.

How do I change my email address?

You can change your email address under the account tab of your account with Indeed. You will first need to click on the "change email address" link. Then modify the email address in the "New email address" text box with your new address. You will also need to reenter your current password for security.

After you click the "Save Email" button, a confirmation email will be sent to the new address you entered. Once you click on this confirmation link, any Job Alerts you have set up will begin to be sent to your new address.

How do I save jobs in my.Indeed account?

To save a job, click the save job link next to each job search result. Once you've saved a job, you may click the "add notes" link to add notes and tags to the job. This feature can be used to track which jobs you have applied to, or other useful information on a particular listing.

What is the my.indeed profile for?

The profile is for our forums users to know more about you when you post a comment. It is not required for job search, nor does it affect your search results.

If I click on "make my profile visible" who can see it?

If you make your my.indeed profile visible it will be linked to your forum posts if you are logged in when you post.

How do I edit my my.indeed profile?

Sign in, click on the profile tab, and click the edit button.

Job Alerts

How do I get notified if a job becomes available? How do I create a Job Alert?

If you would like to be notified by email whenever jobs that match your criteria become available you can create a Job Alert. A Job Alert will email you on a daily or weekly basis with any new matches to your search.

To create a Job Alert you should first perform a job search. Click on the "Get new jobs for this search by email" link at the top of the results page. Enter your email address and click the "Save Alert" button. If you are not already logged in to your my.indeed account you will then be sent a confirmation email containing a link you must click to activate your alert.

After your alert is activated you will receive your first email within 24 hours.

If you have an account on my.indeed you can manage your alerts through there as well.

How do I confirm my Job Alerts?

In every Job Alert confirmation email there is a link that reads, "Click here to verify your job alert". Clicking on this link will automatically confirm your alert. You should start receiving alerts within 24 hours. If your email software does not display this link you will see directions to copy and paste a url (http://...) in your web browser.

Another benefit of having a my.indeed account is once you have confirmed the email address for the account you will not have to confirm any alerts created under this account.

How do I stop my Job Alerts?

Click the "Cancel" link at the end of every Job Alert email.

If you have a my.indeed account you can also manage your Job Alerts using the my alerts page.

My alert is not giving me the jobs I want. How do I edit my Job Alert?

Click on the "Edit" link at the top of the alert email to change your search. Edit the keywords in the 'What' box and/or the location in the 'Where' box and click on Update to save your changes.

If you are a my.indeed user, you can also edit your Job Alerts on the my alerts page. Here you may also add, delete and pause your Job Alerts.

Why aren't I receiving my Job Alert emails?

  • Job Alert emails are only sent when new jobs that match your search are found. You can edit your Job Alert to get better results.
  • Be sure that you have 'alert@indeed.com' as a safe sender for any spam blocking software.
  • Check your spam, junk, or deleted folders. Job Alert emails may have been moved automatically.

I accidentally canceled my Job Alert. How do I recreate it?

Unfortunately we can not recreate a canceled Job Alert, but it is easy to create a new one.

My Job Alerts only show me 20 results. How do I see the rest of them?

Indeed Job Alerts are capped at 20 results per notification. When you click the 'all matching results' link you are taken to our website, which shows all matches for your searches, both old and new.

If you sort the search results by date the first matching results will be the new jobs mentioned in the email.

Using the Indeed Forums

What are the forums for?

We host forums discussing Companies, Jobs, Career Advice, and Work Stories. We provide a space for you to ask questions of other users and to give feedback about your job search experience. The forums are here for you to find out about companies or jobs you are interested in before you apply and to share your experiences of working for a company or your insight into an industry. You can also share your job search stories and ask for career advice.

Can I apply to a job on a forum?

No. Although some people may have luck in getting in touch with someone from a particular company, you will have a much better chance at being considered for an opening by applying directly to the job found though the Indeed job search.

Can I post my resume or contact info on a forum?

No. The forums are for discussing job search and work related topics. If you want to set up a profile with your information please go to your profile page. Please remember that anything you post on the Indeed Forums is public and searchable, so use discretion.

Can I find out about job salaries and trends on a forum?

Yes. You are welcome to ask other users about salaries and job trends, but you might have better luck trying our Salary Search Tool or our Job Trends Tool.

Someone on a forum is asking for my resume or information. Are they legitimate?

Maybe. Although there may be many legitimate recruiters on the forums, anyone can join our forums and we ask that you use your discretion when giving out your personal information anywhere online.

How do I become a "Guide"?

Guides are volunteers that use their expertise in a particular industry to give advice to other forum users. If you would like to become a guide please contact us.

How are the forums moderated? What do I do if I find something offensive, unrelated, or inappropriate?

We do not allow advertising, personal attacks, or profanity. We rely on users to report abusive comments that are unacceptable based on our terms of service.

If a comment is flagged as inappropriate then someone at Indeed will look at it. We may edit or delete comments at our discretion.

How do I start a new discussion?

First, navigate to the appropriate forum (there is a search box at the top of every page). Review the current topics before starting a new discussion. If your topic is not already there click on "start a discussion".

How do I cancel my forum subscription?

At the end of every forum alert email there is a link that reads, "Cancel this alert". Clicking on this link will automatically cancel your alert.

What can I do about negative comments about my company?

We host open forums for job seekers to research companies and express their opinions. If there are negative postings about your company the best way to address this is to post accurate information from a reliable source, to clarify details about your company. You may want to have current employees post about their experiences.  We will remove posts that violate our terms of service but otherwise we will not interfere with the discussion.

How do I change my location?

We have a location assigned to you when you post on the forum. If you want to change it you can click on "change location" when you post and it will allow you to edit your profile.