Under the direction of a Production Manager (PM), the Supervisor is responsible for achieving safety, quality and production objectives of associates in the department assigned. This position plays a critical role in overseeing, directing, training, coaching and communicating shop standards, procedures, techniques and goals. The supervisor is also a key driver of resourcing, trouble shooting and participating in continuous process improvement/Lean manufacturing project initiatives.
% of Time
1. Oversees production environment in assigned department to ensure daily production and quality goals are safely met by:
- Actively monitors shop environment to ensure that safety standards, conditions, devices and materials are in place and functional at all times.
- Reviews daily production reports and goals with PM and team.
- Monitors production KPI’s throughout shift – updates reports and PM as required.
- Actively monitors product throughout the shift to ensure that quality standards are being maintained with minimal waste and rework.
- Ensures that materials, supplies and tools needed to meet production goals are available at all times to the team.
- Ensures that all equipment is serviceable and that required operator pre-start, machine cleaning and maintenance tasks are conducted daily.
- Ensures that shop workspace and equipment is clean, recovered and that 5S standards are maintained throughout the shift.
2. Provides leadership and performance management supervision for assigned associates including:
- Actively monitors operator compliance with all safety procedures and protocols including proper techniques, PPE compliance and immediate corrective intervention if standards are not met.
- Actively engages assigned associates through direct interaction and communication in the production environment to support operator needs, bolster performance and maintain open lines of communication.
- Ensures that operators receive required training/cross training for assigned tasks and provides remedial support as needed to improve operator understanding of safety requirements, production techniques, productivity goals and development.
- Actively monitors and coaches operator performance during production shifts utilizing a balanced approach of praise and constructive corrective interaction.
- Supports PMs to improve assigned staff performance and/or procedural compliance through feedback for the administration and follow-up of formal performance management tools by the PM as warranted.
- Provides input and assists the management team in identifying and developing assigned associates who demonstrate the desire and aptitude to advance into new positions and formal leadership roles.
- Supports the PM through feedback on the completion of mid-year and annual appraisal assessments of assigned operators.
3. Provides administrative supervision for assigned staff including:
- Coordination with General Manager and PM on staffing and scheduling requirements.
- Reviews daily schedule and monitor staffing in relation to daily production goals to determine if sufficient staffing levels are in place; temporary staff additions or reductions and full time associate workload balancing is required.
- Conducts daily pre-production team meetings to communicate production goals, safety reminders, and objectives to the team.
- Balances workload in the department based on daily fluctuations in productivity or operator breaks during production shifts.
- Coordinates with PM vacation and LOA requests for assigned staff including PM/GM approvals as required.
4. Provides input and feedback to management team in support of Continuous Process Improvement and Lean Manufacturing projects:
- Provides daily feedback to PM/GM team on operator resource needs, machine performance and any other issues effecting safety, quality and productivity goals.
- Based on expertise and observations, (individual and team), makes recommendations for improvements to procedures, techniques and/or other production protocols.
- Participates in Lean manufacturing projects as both a team member, (when designated), and through change management leadership when projects are developed and rolled out to the shop floor.
a. Minimum level of formal education:
High School Diploma or G.E.D. equivalent; college preferred.
b. Area of study:
Supervisory/production concepts (ex. lean, kaizen, 5S, value stream mapping, etc.) preferred.
c. Special certification or technical skills:
Lean/Six Sigma preferred.
d. Minimum years’ experience required:
1 year experience in a supervisory/leadership role.
e. Type of experience the job requires:
- Bilingual English / Spanish strongly preferred .
- Must have a high level of general, verbal, and numerical intelligence.
- Must be detailed oriented.
- High energy.
- Strong verbal communication and coaching skills.
- Strong, constructive interpersonal skills.
- Proven troubleshooting skills.
- Basic computer skills.
- Must be able to walk and/or stand up to10 hours per day.
- Must be able to frequently bend from waist.
- Must be able to lift and carry up to 30lbs or 13.6 kgs above shoulders and reach above head.
- Must be able to continuously grasp and carry with both hands.
- Must be able to work with high noise levels and work around moving machinery.
- Must be able to work in a non-climate controlled environment which is subject to dust and high/low temperatures.
Aaron Brothers - 23 months ago
Aaron Brothers has its hand in custom-framing and crafting. Establishing itself as a specialty retailer in 1946 by opening its first shop in...