Dollar General Corp. - Yorktown, VA

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Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.


* Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.

* Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.

* Make recommendations regarding employee pay rate and advancement.

* Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.

* Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.

* Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.

* Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.

* Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.

* Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.

* Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.

* Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.

* Provide superior customer service leadership.

* Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.

* Ensure that store is adequately equipped with tools necessary to perform required tasks.

* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.

* Complete all paperwork and documentation according to guidelines and deadlines.


* Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.

* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

* Knowledge of cash handling procedures including cashier accountability and deposit control.

* Ability to perform IBM cash register functions to generate reports.

* Knowledge of inventory management and merchandising practices.

* Effective oral and written communication skills.

* Effective interpersonal skills.

* Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.

* Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)

* Good organization skills with attention to detail.

* Ability to solve problems and deal with a variety of situations where limited standardization exists.


* High school diploma or equivalent strongly preferred.

* One year of management experience in a retail environment preferred.


* Aligns motives, values and beliefs with Dollar General values.

* Supports ownership by tapping into the potential of others.

* Acts as a liaison between the corporate office and store employees.

* Fosters cooperation and collaboration.

* Interacts with staff tactfully yet directly and maintains an open forum of exchange.

* Demonstrates responsiveness and sensitivity to customer needs.

* Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.)

* Provides continuous attention to development of staff.

* Recruits, hires and trains qualified applicants to fulfill a store need.

* Ensures store compliance to federal labor laws and company policies and procedures.

Certified Training Manager (additionally):

* Prepares for training.

* Presents information thoroughly and in accordance with the participant’s needs.

* Evaluates participant’s knowledge and skills before and after training.

* Evaluates impact of training.

* Provides follow-up necessary to ensure excellent performance of the new store manager.


* Frequent walking and standing.

* Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.

* Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).

* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.

* Occasional climbing (using ladder).

* Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.

* Fast-paced environment; moderate noise level.

* Occasionally exposed to outside weather conditions.

Zip Code 23692-6501
Category Store Careers
Job Category Store Manager

Yorktown, VA
Yorktown, Virginia

About this company
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Goodlettsville, Tenn.-based Dollar General Corporation is the nation’s largest small-box discount retailer. We make shopping for...