The Finance Department is currently seeking to fill the position of Accounting Technician Supervisor with a highly competent individual who will have the responsibility of ensuring the timely and accurate processing of a high volume of payments; the handling of cash; maintaining staffing and performance levels to meet strict deadlines in a fast-paced work environment; overseeing a variety of City sites accepting payments; is key in implementing new payment options using current technology; and interacting with all City departments and municipal services customers regularly.
The ideal candidate must possess:
Strong supervisory skills
Ability to multi-task in a high paced, deadline driven environment
Attention to accuracy and detail
Strong Cashiering/Cash handling experience
Strong customer service skills
Experience in supervising and coordinating a diverse staff
Experience in Accounts Receivable and Collections
Computer competence is essential for this position DISTINGUISHING CHARACTERISTICS
The Accounting Technician Supervisor supervises and participates in complex technical accounting activities. It is distinguished from the lower class, Senior Accounting Technician by the complexity of assignments and scope of supervisory responsibility.
Examples of Essential Duties:
Assigns work to staff and reviews completed work for accuracy; trains new staff and provides continuing on-the-job training to existing staff; oversees office operations to ensure quality customer service; performs more complex accounting assignments.
Receives and reconciles billing or service-related complaints; corresponds with customers verbally and in writing on a variety of issues; supervises and authorizes customer bills, credits, back billings or other adjustments such as debits, credits or refunds; reviews system reports for accuracy or to identify data entry errors; audits records and files associated with various business transactions; verifies and reconciles accounts receivable transactions, reconciles misposted or rejected payments; balances transactions at end of day; maintains internal cash controls; performs account maintenance; retrieves, tabulates and audits data and prepares periodic activity or statistical reports.
Researches account information, payment history and accuracy before preparing account for write-off and collection. Supervises, coordinates and oversees the processes that verify, consolidate and deposit all funds accepted by the City. May act as backup for preparing deposits and printing checks. Facilitates quality service to both internal and external customers; creates and reviews reports and control systems for maintaining and improving customer service. Interviews, trains, and motivates employees, prioritizes, assigns and evaluates work, drafts performance evaluations, recommends disciplinary action according to established City procedures. Cross-trains employees for job enrichment and to ensure coverage. Investigates and responds to complaints or disputes and intervenes in more difficult issues. Interprets policies, interacts with the public, other agencies, vendors, attorneys and other departments.
Oversees maintenance of all files and records associated with utility billing and customer accounts; orders supplies and materials; reviews and approves invoices for payment; may perform back-up duties for other positions within the work group. Note: The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City at its discretion, may add, modify, change or rescind work assignments as needed.
Knowledge of : City and departmental polices and procedures; principles and practices of customer relations; utility operations, billing and bill collection, bookkeeping and accounting procedures; payment processing and receipt processing procedures; personal computers and software applications; quality service principles and practices; office management, supervision and public relations.
Ability to : Read and interpret policies and procedures; perform mathematical computations used in accounting; accurately record and retrieve information; meet prescribed deadlines with attention to detail; utilize appropriate interpersonal skills when interacting with diverse communities or confrontational individuals; maintain and follow department processes and regulations; operate standard office equipment including personal computers, spreadsheets or other standard software applications and specialized financial systems; communicate effectively in oral and written form establish and maintain effective working relationships with residents, City staff and supervisors.
Education: The equivalent of an Associate’s Degree in Accounting, Finance, Business or related field.
Experience : Three (3) years of accounting or bookkeeping experience, including one (1) year of supervisory experience. Experience working for a public utility preferred.
APPLICATION AND SELECTION PROCEDURE:
An official City of Huntington Beach online job application must be filled out in its entirety.
Applications will be closely reviewed for relevant experience, education and training.
Depending on the applicant pool, all applicants meeting the minimum qualifications will NOT necessarily be selected to participate in the hiring process.
Applicants who BEST meet the City's needs will be invited to a qualifications appraisal process, which will include a job related performance exercise (Pass/Fail) .
The top candidates, based on the applicant pool size, who obtain a passing score on the performance exercise will be invited to an oral board exam (weighted 100%). Successful candidates will be placed on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner.
Upon conditional offer of employment a pre-placement medical evaluation, drug screen (select positions), TB screening and Livescan fingerprinting must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification.
IMPORTANT: In-house candidates who did not apply by the closing date of the promotional recruitment may apply to this " open " recruitment. However, they will compete based on the standards established for the "open" recruitment and if successful, will place on the "open" eligible list. Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.
Physical Tasks & Environmental Conditions:
Work involves sedentary to light work in an office environment. There is frequent need to sit for extended periods and to lift light objects (up to 25 pounds) and perform other similar actions during the course of the workday. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis.