ACF Program Director
BCFS - San Antonio, TX

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Critical Action Items:

  • Manages program contract, budget and operations and ensures compliance with appropriate laws, regulations, contracts, corporate policies and budget requirements.
  • Ensures all personnel hired have required education, licenses and experience to be an affective member of the program team.
  • Monitors all client and personnel files for contract, licensing and agency requirements through random monthly reviews.
  • Manages budgets and expenditures by approving all expenses, monitoring spending and reviewing the financial general ledgers on a monthly basis.

  • Measurable Deliverables:

  • Program meets all outcomes as outlined by the contract, license and program.
  • When applicable, the program is in compliance with contract and licensing standards.
  • Program and agency reports are submitted on time as proposed in the contract, and/or Senior Program Director.
  • Budget is on track with contract and agency standards; staffs within program submit requisitions for expenses within the time frame established by the agency.
  • All agency and contract reports are turned in on schedule.

  • Other Responsibilities:

  • Maintain organizational management structure which promotes best practices, facilities optimum delivery of services.
  • Maintains an internal policy and procedure manual of the organizational structure and each program function based upon: State licensing requirements, individual program/grant policies and procedures, and the agency’s internal policies and procedures. Maintenance of the procedure manual will be updated as needed.
  • Follows agency hiring procedures, submits recommendations to the Senior Program Director for approval.
  • Trains, develops and mentors all direct reporting staff to promote optimal performance through regular communication and evaluations.
  • Conduct monthly file reviews to ensure compliance with license and contract requirement. Reports reviews to Senior Program Director monthly and develops action plans for compliance concerns and problems.
  • Ensures that all staffs are trained on program data collection and are inputting all required information into Efforts to Outcome (ETO) on a weekly basis.
  • Performs monthly reviews on ETO data collection system and reports all issues and concerns to the Senior Program Director.
  • Participates in community meetings as assigned, with prior approval from the Associate Executive Director on presentation and content.
  • Function as a member of a multidisciplinary team.
  • To work effectively with the BCFS HHS Senior Program Director and management team.
  • Member of IMT. Attends all mandated trainings for IMT and reports for active duty when required.
  • Other job duties as assigned.

  • Qualifications

    Education: Bachelor’s Degree in Social Services or related field


  • 1 year or more of program management experience.
  • 1 year or more of staff supervision experience.
  • Experience in budget management.
  • 1 year or more of experience with program contract management and compliance.
  • Experience with managing and successfully obtaining program and contract outcomes.
  • Excellent writing skills and experience with writing and reviewing strong, informative, and effective program reports.
  • Experience working with collaborative community partners.
  • Experience with program presentations.
  • Excellent computer skills.
  • Experience with human resources policy requirements.
  • Requirements:

  • Ability to effectively communicate is required.
  • Possess excellent interpersonal skills, as well as, organizational and planning skills.
  • Possess sensitivity to the service population’s cultural and socio-economic characteristics.
  • Ability to organize, and prioritize duties and responsibilities efficiently.
  • Ability to work independently.
  • Computer literacy.
  • Possess a valid driver’s license, work eligibility status and have an excellent driving record.
  • Must pass criminal and driving background check.


    BCFS - 15 months ago - save job
    About this company
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    BCFS is a global health and human services non-profit organization with locations and programs in the United States as well as Eastern...