ACH Specialist
Insight Credit Union - Orlando, FL

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DESCRIPTION

Provide accurate posting of member's payroll direct deposit and debt origination transactions to other financial institutions. Process Credit Union's legal documents for member accounts.

This position is located at:
480 South Keller Road
Orlando, FL 32810

DUTIES

35% - Performs duties associated with posting ACH debit/credit transactions for member accounts. Coordinates workflow and scheduling in order to meet processing deadlines and optimize funds availability.

15% - Process legal documents writs of garnishment, subpoena, levies and other legal documents served to Credit Union within prescribed time frames.

15% - Process all cold reports daily and update optical system software.

10% - Researches problems or questions from members, clearinghouses, or correspondents.

10% - Maintain accurate reconciliations of assigned general ledger accounts.

10% - Performs duties associated with debit origination using ACH programs to process member transactions from other financial institutions.

5% - Performs other job related duties as assigned.

Expectations:
1. Must comply with all credit union departmental and company internal controls, code of ethics and Employee Handbook policies and procedures.
2. Responsible for compliance with BSA, AML, OFAC, and CIP as set forth in credit union policy.
3. To provide and ensure that the Credit Union Service Standards are met on a consistent basis.
4. Carryout assigned responsibilities meeting all deadlines with respect to settlement activities, with no errors that result in losses to the Credit Union, in accordance with established departmental guidelines.
5. To carry out assigned responsibilities with zero errors as it related to member/non member interaction.
6. Employee must have full knowledge of credit union products.
7. Ensure the Credit Union's books and general ledger accounts are always in balance and current.
8. Increase efficiency and/or quality of service by implementing procedural changes as required, ensuring compliance at all times.
9. Identify problems through research and resolve them in a timely , accurate manner.
10. Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.
11. To maintain a dependable record of attendance and timeliness.

QUALIFICATIONS

Experience: Two years to five years of similar or related experience in ACH or large account/direct deposit transfers.

Education: A high school education or GED.

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills: Previous experience with ProfitStar or similar software preferred.

EQUAL OPPORTUNITY EMPLOYER 35% - Performs duties associated with posting ACH debit/credit transactions for member accounts. Coordinates workflow and scheduling in order to meet processing deadlines and optimize funds availability.

15% - Process legal documents writs of garnishment, subpoena, levies and other legal documents served to Credit Union within prescribed time frames.

15% - Process all cold reports daily and update optical system software.

10% - Researches problems or questions from members, clearinghouses, or correspondents.

10% - Maintain accurate reconciliations of assigned general ledger accounts.

10% - Performs duties associated with debit origination using ACH programs to process member transactions from other financial institutions.

5% - Performs other job related duties as assigned.

Expectations:
1. Must comply with all credit union departmental and company internal controls, code of ethics and Employee Handbook policies and procedures.
2. Responsible for compliance with BSA, AML, OFAC, and CIP as set forth in credit union policy.
3. To provide and ensure that the Credit Union Service Standards are met on a consistent basis.
4. Carryout assigned responsibilities meeting all deadlines with respect to settlement activities, with no errors that result in losses to the Credit Union, in accordance with established departmental guidelines.
5. To carry out assigned responsibilities with zero errors as it related to member/non member interaction.
6. Employee must have full knowledge of credit union products.
7. Ensure the Credit Union's books and general ledger accounts are always in balance and current.
8. Increase efficiency and/or quality of service by implementing procedural changes as required, ensuring compliance at all times.
9. Identify problems through research and resolve them in a timely , accurate manner.
10. Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.
11. To maintain a dependable record of attendance and timeliness.

Insight Credit Union - 22 months ago - save job
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