Provides a broad scope of administrative and communications support to the Director of Admissions to include coordinating projects and meetings and acting as a liaison with the public. Handles a variety of general business matters on behalf of the Director, including developing reports, answering routine questions and coordinating staff activities. Serves as lead liaison in investigations of customer service issues.
Associate’s degree or equivalent experience.
Must be able to take the initiative on assigned work through completion; must be organized, reliable, deadline-oriented and have excellent follow-through and great attention to detail.
Must have strong knowledge of customer service delivery and effective communication skills.
Must be able to multi-task, prioritize and adapt to changing priorities quickly.
Must be proficient in the Microsoft Office, including Word, PowerPoint and Excel.
Must have excellent customer service skills as well as tact, poise and diplomacy; a pleasant personality and ability to work on teams is essential.
Must be able to handle confidential information.
Requires a minimum of 3-5 years’ office experience
Demonstrated keyboarding and computer skills (40wpm)
Good interpersonal/written communication skills
Rushford - 19 months ago