Erie County Medical Center Corporation - Buffalo, NY

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The work involves the operation of a centrally located control center or a nursing unit office on a hospital floor. The incumbent perfoms clerical, communications, and receptionist functions connected with the operation of the assigned area of the hospital. The incumbent exercises limited independant judgement in dealing with daily situations. Work is performed under the direct supervision of higher level professional or technical staff. Does related work as required. TYPICAL WORK ACTIVITIES: Operates an centrally located control center or a nursing unit office on a hospital floor; Assembles and maintains patients'' charts, (recording information from nurses work sheets to chart forms;) Prepares and forwards necessary requisitions for diagnostic testing via computer; Coordinates scheduling of all patients'' activities, procedures, room transfers via computer; Processes patients'' laboratory work through the use of the hospital computer (order entry, results inquiry, etc.); Coordinates details involved in patients'' admission, discharge or death, completes all appropriate paperwork and arranges for transport and ambulance service; Answers telephones; communicates with other hospital departments in obtaining services and solving problems relative to the unit and environment (housekeeping, dietary, security, etc.); Requisitions SPD supplies and equipment; keeps area adequately supplied and orderly; Maintains accurate census information and record keeping; Performs direct patient contact work (e.g. checking patient armbands, obtaining signatures for forms, mail delivery) Performs other clerical duties as requested by nursing staff. FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS: Good knowledge of office and medical terminology, procedures, and equipment; Working knowlege of hospital organization and departmental functions; Skill in dealing with patients, visitors, and hospital staff in a personable manner; Ability to communicate clearly both orally and in writing; Ability to perform data entry on a computer; Initiative and dependability; Physically capable of performing the essential functions of the position with or without reasonable accomodation. MINIMUM QUALIFICATIONS: Graduation from high school or possession of a high school equivalency diploma and one (1) year of clerical, receptionist, nursing, or hospital aide experience.
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