ADMINISTRATIVE SUPPORT ASSISTANT
Department of Veterans Affairs - New York, NY

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VacancyID: 837059

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (“ I CARE ”).

America's Veterans need you!

To find out more, go to http://www.va.gov/jobs/ .
    KEY REQUIREMENTS
  • You must be a U.S. citizen to apply for this job.
  • You will be subject to a background/suitability investigation.

DUTIES: NOTE: Intermittent employment is defined as non-fulltime employment in which employees serve under an excepted or competitive service appointment without a regularly scheduled tour of duty. A position with an intermittent work schedule is sporadic and unpredictable so that a tour of duty cannot be regularly scheduled in advance. The salary listed represents full-time employment and will be pro-rated based on the actual number of hours worked each pay-period.

NOTE: This is an intermittent, TEMPORARY (not-to-exceed 09/30/2013) position. This appointment may be renewed for additional service in accordance with Agency needs. Temporary positions do not offer health or life insurance benefits and may be terminated at any time before the expiration date. The appointment to a temporary position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment.

This position is located at the Albany VA Medical Center within the GEC care line and reports directly to the designated care line manager. The position requires application of specialized program knowledge and clerical support skills in providing assistance to program manager, supervisors and interdisciplinary staff serving veteran patients within a number of varied and specialized programs. The work involves such functions as office organization, correspondence and communications, project coordination, maintenance of databases and spreadsheets, and scheduling as well as equipment maintenance and inventory.

Work Schedule: Intermittent work schedule, will average about 16 hours per pay period.

***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***

QUALIFICATIONS REQUIRED: To qualify for the Administrative Support Assistant, GS-07, you must meet the following minimum requirement:

Specialized Experience: You must have one full year of specialized experience equivalent to at least the GS-6 level. This experience must be close to the work of this job and has given you the particular knowledge, skills, and abilities required to successfully perform the duties of an Administrative Support Assistant, GS-07. Specialized experience is demonstrated work experience gained independently performing clerical duties in a healthcare setting including maintaining databases, answering telephones and responding to questions/needs that arise, providing information to patients and staff, preparing in final format memoranda, letters, meeting notes, and other documents utilizing software programs such as Microsoft Office; scheduling appointments, coordinating meetings and or scheduling conferences. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year starting and ending dates AND hours worked per week.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:
  • Ability to coordinate and manage administrative/clerical work.
  • Skill in effective oral communications.
  • Skill in effective written communications.
  • Ability to set priorities and work effectively under pressure.
  • Skill in utilizing a computer and office automation.
PHYSICAL REQUIREMENTS: The work of this position requires some physical exertion. There is significant work that requires sitting and includes phone and keyboard work. There is structured time away from the desk that involves walking and standing.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Veteran's Preference:

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf ) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx .

HOW YOU WILL BE EVALUATED: Applicants will be ranked based on four quality groups, as follows:
  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

BENEFITS: VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.va.gov/jobs/job_benefits/benefits.asp .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to http://www.opm.gov/disability/peoplewithdisabilities.asp ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: 113 Holland Ave
Albany, NY 12208
USA

OTHER INFORMATION:

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp .

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.

Department of Veterans Affairs - 17 months ago - save job - block
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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...