ARS Senior Relationship Manager
Allstate - Northbrook, IL

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Allstate Roadside Services

is the second largest publicly traded provider of roadside assistance and associated services in the


marketplace today. Allstate Roadside Services emerged from an acquisition by Allstate Insurance Company of the Partnership Marketing Group (PMG) in 2008, integrating them with Allstate Motor Club, one of the nation's top motor clubs with nearly 50 years of roadside expertise. PMG’s 43 year heritage brought a rich portfolio of offerings; such as the fastest growing Wholesale business in the marketplace. Since the merger, ARS has grown Wholesale revenues by 300%, and 25% overall. The business is comprised of many portfolios and companies, providing unique reporting and analytical needs.

ARS Business Development – Relationship team is responsible for owning the partner relationship and delivering profitability on high visibility ARS customers. The partner bases managed within the team are typically Auto Manufactures, Rental Car Agency’s, Cellular Companies, Membership Organizations and others.

The team is responsible for driving the overall growth of the business through the development of a deep understanding of the partners’ culture, future needs, and current constraints. Effectively managed, this team provides a single point of contact and ‘face’ for the ARS business while internally communicating and advocating the partners needs and goals. The department is made up of a team of members with deep levels of experience managing high dollar, highly complex partners relationships.

The Senior Relationship Manager

for wholesale and affinity partners will drive growth and partner profitability across multiple clients and products. Approximate revenue responsibility of $7MM.

Additional Responsibilities include:
Primary partner contact within ARS, communicating regularly with partners to move initiatives forward. Is primary partner advocate.

Manage partner P&L’s. Ensure partner and ARS financial objectives are met/exceeded by securing additional opportunities for marketing, introducing new products, increasing channels of distribution and managing expenses.

Drive financial forecasts and planning through development of marketing strategy and plans and financial models. Work cross functionally to execute plans on time and within budget

Ensure partner contract compliance and manage contract renegotiations. Secure marketing commitment according to forecast. Manage growth profitability.

Understand partner goals/objectives and translate them into actionable solutions to drive profitability and partner/customer satisfaction.

Collaborate with Product, Marketing and Marketing Analytics to develop customized marketing programs based on partners’ goals.

Lead cross-functional teams to launch new partner relationships and implement campaigns.


The ideal candidate will have 5 plus years of experience in managing large partner relationships

Bachelors degree strongly preferred

Strong financial/analytical skills: Manage client level P&Ls to optimize growth and profitability

Strategic Planning: Ability to strategize internally and with assigned partners to balance short term, tactical needs within the overall long range corporate goals

Facilitation: Effectively manage all required internal and partner communications to achieve desired results from day to day verbal and written correspondence to high level, strategic planning meetings

Strong negotiation and communication skills: Ability to effectively communicate all relevant updates, strategies and needs with an underlying focus on partnership

Accountable: Responsible for client P&L’s met or exceed forecast. Ability to build plans internally and with partners to close any gaps, enhance program, or ‘farm’ new opportunist in order to manage growth profitably

Organized and Able to Manage Timelines / Project Plans: Objective is to strategize and deliver to client in an effort to exceed expectations

About Careers at Allstate

Allstate celebrates creative problem solving, full engagement and working together to keep all people in Good Hands®. Rooted in empowerment and accountability, Allstate employees are challenged to maximize their own focus, resourcefulness and diversity.

Our fast-paced work environment embraces innovative thinking, continuous learning and collaboration. We are a high-performance organization that believes in celebrating our employees’ efforts with a pay-for-performance approach, a competitive compensation package as well as opportunities for personal and professional growth.

Hear what current employees have to say about working at Allstate:

Benefits and Perks

Pension plan PLUS 401K

Career path/succession planning

Mentoring programs

Tuition reimbursement

Inclusive work environment

Flexible schedules

Generous paid time off (with option to purchase additional days)

Medical, Dental, Vision, Life and Long Term Disability Insurance

Health and wellness benefits, including: nutrition/weight management, smoking cessation program, stress management, lifestyle coaching, financial resources, healthy choice/subsidized meals at corporate cafeterias, on-site fitness center / doctor / pharmacy / massages

Corporate discount programs (insurance, automotive, childcare, mobile phone plans, fitness centers, retail)

On-site daycare

Adoption assistance program

On-site services: oil changes, dry cleaning, nail/hair salon, convenience store, doctor, pharmacy

Comprehensive health insurance plans

Flexible spending accounts (FSA)

Join our award-winning team!

Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:

The World’s Leading Top 100 Companies – Forbes magazine

Diversity Elite - America’s Best 50 Companies for Minorities – Fortune magazine

100 Best Companies for Working Mothers – Working Mother magazine

Top 40 Best Companies for Hispanics to Work – Hispanic Business magazine

Top 10 Companies for African Americans to Work – DiversityInc

Top 100 Best Places to Work in IT – Computerworld magazine

Top 100 Companies for Employee Training and Development – Training magazine


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