ASSISTANT MANAGER ONLINE USER EXPERIENCE & DEVELOPMENT
Southwest Airlines - Dallas, TX

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Overview Date Posted:
9/4/13
Job Code:
M427
City:
Dallas
State:
TX
Country:
United States of America
Category:
Corporate Positions

Description Provides consulting to business owners for online solutions, Both in functionality and best practices online user experience (with adherence to Company style guide).

Turns complex problems and understanding of business requirements into simple and engaging user experiences for the mobile, tablet and other emerging digital channels.

Works with UI designers to outline and guide online design changes and enhancements.

Accurately and thoroughly documents business requirements, use cases, and design interactions for online enhancements.

Multi tasks across several concurrent projects in various stages of the project life cycle.

Meets frequently with Technology developers throughout development process, manage adherence to specs, and refine requirements.

Conducts and facilitates user acceptance testing for developed solutions.

Researches e-commerce, other emerging technology trends, and user experience best practices to further team knowledge and innovation.

Must be able to meet any physical ability requirements listed on this description.

May perform other job duties as directed by Employee's Leaders.

Minimum Requirements BASIC QUALIFICATIONS:

High School Diploma, GED or equivalent education required.

Must be at least 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

EDUCATION (Level, and degree if applicable)

College degree or equivalent work experience in related field required.

WORK EXPERIENCE:

Minimum 2 years experience in related field required.

Minimum of 2-3 years of experience working on e-commerce, web development, and/or mobile development projects

Exhibits strong interpersonal and communication skills required to work with business owners and stakeholders across a variety of disciplines

Utilizes critical thinking as applied to business needs and appropriate online solutions.

Proven ability to plan and deliver against the design development processes (from discovery through to test & deploy)

Displays technical familiarity needed to understand underlying technology, systems, architecture, and existing functionality of various areas/products across digital portfolio and platforms.

Provides creative, intuitive solutions to business and technical requirements utilizing online user experience best practices, diagramming user flows, usability testing approaches, and web development trends.

Able to work in a collaborative team environment.

Is self-motivated with the ability to work independently.

Brings a fun-loving attitude and enjoy working in teams.

Experience in Project Management preferred

Familiarity with Agile development methodology preferred

Experience working with JIRA, MSFT Project, and MSFT Visio are a plus

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:

Must be able to comply with Company attendance standards as described in established guidelines.

Must be able to work well with others as part of a Team.

Must have extensive knowledge in specialized functions.

Must possess a full understanding of both general and specific aspects of the job.

Must be able to work under minimal supervision.

Work may be done without established procedures.

Must be able to work under consultive direction toward long range goals and objectives.

Assignments are often self initiated, and virtually self supervisory.

Must be able to develop solutions to problems of unusual complexity which require a high degree of ingenuity, creativity, and innovativeness.

Challenges are frequently unique and solutions may serve as precedent for future decisions.

Ability to communicate effectively with all levels of leadership within Company as well as outside the organization.

Majority of liaison on internal basis with Team and Leaders on same level or one level higher often requiring coordination between organizations.

OTHER QUALIFICATIONS:

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Southwest Airlines - 12 months ago - save job - block
About this company
259 reviews
Southwest Airlines Co. (Southwest) is a passenger airline that provides scheduled air transportation in the United States. As of December...