The Associate Director of the Office of Service-Learning (OSL) provides university wide leadership in the development and implementation of programs and services related to service-learning and community/civic engagement, including faculty programs, curriculum development, and initiatives that engage Bowling Green State University (BGSU) students in high impact community based experiential learning opportunities.
Primary responsibilities include leadership for service-learning faculty development programs, coordination of curricular community engagement, campus-community partnership development, and management of assessment and reporting activities. The Associate Director coordinates a broad range of programs and events, and manages external communications to maximize awareness and understanding of service-learning and civic engagement at BGSU. Responsibilities also include managing office processes, training and supervising staff, and provision of trainings and workshops for both on-campus and off-campus entities. The Associate Director deputizes for the Director in their absence and assists with strategic planning and external fund-raising. Lastly, the individual in this position is actively involved in university, division and department committees, professional development activities, and liaison with external entities.
Essential Duties, Tasks and Responsibilities
• Coordinate all aspects of the Service-Learning Faculty Learning Community cohorts and maintain on-going contact with all alumni of the program.
• Develop and coordinate professional development activities for faculty and staff members, community partners and students related to all aspects of service-learning and curricular engagement, including workshops, faculty conferences, and engagement in external opportunities.
• Develop resources to assist faculty and staff members and students to effectively demonstrate achievement of student learning outcomes, especially via e. Portfolio’s.
Coordination of Curricular Community Engagement:
• Manage all processes related to the identification and tracking of service-learning courses and experiences, and documentation of course content and student outcomes.
• Coordinate and implement policies and procedures to ensure the achievement of best practices in in the areas of risk management, travel and transportation, and partnership development.
• Manage transportation and logistical resources for service-learning experiences.
• Develop and coordinate a wide variety of recognition programs including the annual Service-Learning and Civic Engagement awards program and nomination of BGSU individuals for external recognition.
• Develop partnerships with relevant units such as the Career Center to promote and expand student access to community based internships and experiential learning opportunities including programs such as Summer of Service, AmeriCorps, Peace Corps, etc.
• Provide support for the development of targeted service-learning experiences for groups such as learning-communities, education abroad, alternative break/immersion experiences.
• Manage a broad range of outreach and communication strategies for curricular programs, including, but not limited to websites, social media and electronic communication, print media, and list serves.
Campus-Community Partnership Development:
• Manage the annual Volunteer and Community Partnership fair and other programs designed to build mutually beneficial and reciprocal campus–community partnerships, including community partner orientation events, professional seminars, Focus on Community Issues programs, and an annual Community Partner Summit.
• Maintain regular on-going connections with community partners and community networks and assist faculty members in identifying and sustaining relationships with community partners.
Management of Assessment and Reporting Activities:
• Coordinate annual assessment of service-learning and campus community partnerships and prepare internal and external reports as necessary.
• Work with the Director of OSL to complete all relevant internal and external reporting requirements including, but not limited to the Carnegie Community Engagement Classification process, Campus Compact annual survey, President’s Higher Education Community Service Honor Roll, Ehrlich Award, and other recognition programs as identified.
Other duties as assigned:
• Training and supervision of full-time and student staff.
• Participation in, and leadership for on-campus and off-campus committees for a variety of organizational and advisory groups.
• Build and maintain strong relationships with Colleges and Departments within Academic Affairs and with other programs relevant to the work of OSL, especially the Center for Faculty Excellence, Learning Communities, First Year Programs, Education Abroad, and Center for Leadership, the Career Center and other relevant units.
This list of essential duties, tasks and responsibilities is not all-inclusive; individual will perform other related duties as assigned.
Knowledge, Skills or Abilities
• Proven ability to design and deliver training and professional development experiences for diverse audiences.
• Demonstrated knowledge of service-learning theory and practice and civic engagement
• Understanding of community/civic engagement best practices and trends in higher education.
• Proven ability to provide leadership for effective program development and to sustain partnerships.
• Proven ability to build relationships and work collaboratively with faculty, staff, students, and community partners.
• Ability to work with diverse campus populations and a commitment to social justice.
• Evidence of ability to work as part of a team and to create an effective and collegial team based working environment.
• Strong organizational skills with the ability to manage multiple tasks, projects, and responsibilities.
• Strong written and verbal communication skills for a wide variety of audiences.
• Strong analytical abilities and problem solving skills.
• Ability and willingness to work evenings and weekends.
• Ability to function successfully in a fast-paced, often changing environment.
• Note that this position involves extensive work with off-campus partners so candidates need to be able to drive and have access to transportation.
Master's degree required, preferably in College Student Personnel/Higher Education Administration, Education/Teaching & Learning, Public Administration/Non-Profit Management, Organizational Development, or related field. Also required three to five years experience in the following areas; Program development experience, teaching or training experience; two to three years assessment and evaluation experience. Must have and maintain a valid driver’s license and comply with the university’s vehicle use policy.
• Previous experience administering or coordinating service-learning, community/civic engagement, or related programs.
• University classroom teaching experience.
• Demonstrated experience with assessment and evaluation of student-learning and program effectiveness.
Pre-Employment Background Check
Final candidate(s) are required to authorize and pass a background investigation prior to an offer of employment. Offers of employment are conditional until a background investigation has been successfully completed and all other pre-employment requirements are satisfied. The University reserves the right to determine and confirm suitability for employment and to end any employment already begun if the background check reveals disqualifying information.
Full-time, Administrative staff position available. Administrative pay grade 356. Salary is commensurate with education and experience. Full benefits package available.
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