Senior Technical Architect
AT&T - Bothell, WA

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The Sr. Technical Architect will be the Tealeaf Technical Expert of the SiteOpt (Site Optimization) team. Responsibilities include: - Subject matter expert on Tealeaf - Train members of the team on all Tealeaf functions - Train the team on the process of analyzing customer issues/struggle - Create and maintain Tealeaf events and reporting - Create and maintain Tealeaf KPIs, Dashboards, and Scorecards - Educate teams outside of SiteOpt on Tealeaf - Maximize the use of Tealeaf across the CDE organization (ex. Prod Support, Issue analysis, Customer experience recommendations, etc) - Liaison with Tealeaf support and Prof Services

Required Qualifications: Ten or more years related technical experience Must understand and have experience in all software development aspects of application design, programming, testing, and implementation Formal training or hands on experience in the following technical skills may be required: C C+ C# ColdFusion HTML JAVA JavaScript J2EE .net technology Object oriented development Oracle SQL Teradata UNIX Desired Qualifications: BS/BA degree in Computer Science, Computer Engineering or related technical field. (Masters Degree is a plus) Experience in building multiple versions of large customer facing systems addressing performance and scale Enterprise wide deployment planning and support for mission critical applications for major releases, both business and infrastructure related Develops technical documentation on applications and systems Takes initiative, quick learner and has desire to seek answers from test team members and other groups Ability to work with technical and business-oriented teams
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

AT&T - 17 months ago - save job - block
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