AT&T Senior Technical Architect Site Ops Teleaf Expert
AT&T - Bothell, WA

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The Sr. Technical Architect will be the Teleaf Technical Expert of the SiteOpt (Site Optimization) team. Responsibilities include:

- Leverage subject matter expertise and recegonized as Tealeaf technical expert

- Train members of the team on all Tealeaf functions

- Train the team on the process of analyzing customer struggle

- Create and maintain Tealeaf events and reporting

- Create and maintain Tealeaf KPIs, Dashboard, and Scorecards

- Educate teams outside of SiteOps on Tealeaf

- Maximize the use of Teleaf accross the CDE organization (ex. Prod Support, Issue analysis, Customer Experience recommendations, etc)

- Liason with Tealeaf Prof Serv

Required Qualifications:
  • Subject matter expert on Tealeaf
  • Ten or more years related technical experience
  • Must understand and have experience in all software development aspects of application design, programming, testing, and implementation
  • Formal training or hands on experience in 5 or more of the following technical skills is required:

    • C
    • C+
    • C#
    • ColdFusion
    • HTML
    • JAVA
    • JavaScript
    • J2EE
    • .net technology
    • Object oriented development
    • Oracle
    • SQL
    • Teradata
    • UNIX
Desired Qualifications:
  • BS/BA degree in Computer Science, Computer Engineering or related technical field. (Masters Degree is a plus)
  • Experience in building multiple versions of large customer facing systems addressing performance and scale
  • Enterprise wide deployment planning and support for mission critical applications for major releases, both business and infrastructure related
  • Develops technical documentation on applications and systems
  • Takes initiative, quick learner and has desire to seek answers from test team members and other groups
  • Ability to work with technical and business-oriented teams

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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