Bachelor's Degree preferred
1 year of experience required
AV Specialist - Education Department
With the direction of the Supervisor/Director, the AV Specialist assists with the operations and systems control of McGee Auditorium. The position will manage FMC's medical telemetry/video consultation systems and video conferencing equipment. S/he will initiate and track all vendor contracts to ensure compliance. Specialist will create and implement necessary documentation and tracking forms. S/he will perform system troubleshooting and repair or schedule repair of system hardware/software. The position will work with, when appropriate, in collaboration with the CME/Library associate to assist with AV technical needs for CME programs. The Specialist may be a resource for other NAH departments regarding AV equipment operation and maintenance.
-Bachelor's degree in a related field or equivalent combination of college level course work in computer information systems and software, and job experience in AV/IT integration.
-Successful completion of a microcomputer repair course (A+ course of equivalent) within three (3) years of hire.
-Successful completion of a professional AV technicial course leading to specialty certification within 2-3 years of employment.
-Clerical experience and operation of office machines - required .
-Previous experience in a health care setting - preferred.
-Previous customer service experience - preferred.
-Demonstrated working knowledge in operation of computerized audio/visual technology - required .
-Demonstrated working knowledge in video conferencing technology (Polycom and Tandberg) - required .
-Demonstrated working knowledge in presentation software (PowerPoint and Corel) - required .
-Demonstrated working knowledge in digital imaging devices (cameras and scanners) - required .
-Certified Technology Specialist certification, or successful attainment within three (3) years of employment.
Skills - required:
-Strong organizational skills.
-Strong working knowledge of AV equipment operation, maintenance and cabling.
-Able to accomplish multiple tasks simultaneously.
-Punctuality; attention to detail.
-Previous computer skills.
-Customer service skills.
-Able to operate fax machine, copy machine, printer and various other office equipment.
-Able to use analog/digital video imaging equipment and editing software.
-Soldering, multi-meter and other basic electronic skills.