Academic Counselor
Apollo Group - Livermore, CA

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Corporate Statement
Apollo Group, Inc. was founded in 1973 in response to a gradual shift in higher education demographics from a student population dominated by youth to one in which approximately half the students are adults and over 80 percent of whom work full-time. Apollo's founder, John Sperling, believed -- and events proved him right -- that lifelong employment with a single employer would be replaced by lifelong learning and employment with a variety of employers. Lifelong learning requires an institution dedicated solely to the education of working adults.

Today, Apollo Group, Inc., through its subsidiaries, the University of Phoenix (including University of Phoenix Online), the Institute for Professional Development, the College for Financial Planning, and Western International University, has established itself as a leading provider of higher education programs for working adults by focusing on servicing the needs of the working adult.

Apollo Group has enjoyed continual growth in student enrollments as well as building a strong financial record by having more than doubled its total enrollments and revenues between 2001 and 2005. Apollo Group, looking to continue the growth, completed its initial public offering on December 6, 1994 with a price of $0.72 per share (adjusted for stock splits). Subsidiary Statement University of Phoenix, as a subsidiary of Apollo Group, Inc., has established itself as an innovator and a leader in higher education. We have a network of campuses that span North America and online classes that students can take around the world. As a fully accredited university, we provide students with relevant curriculum taught by faculty with experience in the fields they teach. Here, working students have the opportunity to get an education, whether their goal is an associate’s, bachelor’s, master’s or doctoral degree. Position Summary
This position provides academic advisement and leadership for all new and continuing students throughout their academic program. Additionally, the Academic Counselor role serves as a liaison between the student and the University with regard to University policies and procedures; this includes developing academic plans for degree or certificate completion following established guidelines. This position may provide some mentoring and training to new Academic Counseling staff as well as experienced Academic Counseling staff. Primary Accountabilities NOTE: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.

1. Acts as a liaison between the University and students with respect to admissions, degree options, degree requirements, the graduation process, and progress. Provides students with accurate, timely, complete and comprehensive information on University policies and practices.

2. Effectively communicates with, motivates, and counsels students through critical thinking, creativity, and problem solving to ensure a positive student experience.

3. Audits student schedules for applicability of coursework as well as candidacy for graduation. May play a collaborative role in planning and executing commencement activities.

4. Partners with the student to find appropriate ways to reach degree completion through outside testing programs.

5. Monitors attendance, as well as the academic and enrollment progress of students, to ensure that students are in alignment with University policies and procedures. Provides follow up as necessary.

6. May monitor group size to ensure operational effectiveness and academic integrity. Performs additional analysis on course scheduling based on student enrollment activity.

7. Is proactive in identifying potential bottlenecks within the student academic process and initiates steps to resolve those bottlenecks.

8. Plays a lead role in advising students in regards to academic or attendance issues to ensure resolution toward a corrective action.

9. Performs other duties as assigned or apparent.
. Knowledge Skills & Abilities A Bachelor’s degree is required from a regionally accredited institution.

Computer literate and able to learn proprietary software applications.

Familiarity with University of Phoenix culture and market position, business objectives and general policies and procedures preferred.

Must possess a detailed and thorough understanding of business, education, technology, counseling and nursing programs to counsel students and act as a resource for other new and experienced counselors as described above.

Must have a moderate level of analytical ability to perform conflict resolution and academic advisement as described above. Incumbents must collect, analyze and interpret data in order to solve problems and/or troubleshoot potential issues.

Must possess a significant level of interpersonal and communication skills. Incumbents must be able to lead, communicate, relate and/or interact effectively with others in difficult situations.

Must have the ability to professionally and effectively deliver presentations to small and large groups.

Must be results-oriented and able to manage various projects or tasks simultaneously.

General knowledge of the higher education industry preferred. EEO Statement
Equal Employment Opportunity Statement

Apollo Group, Inc. and its subsidiary companies ('Apollo') are committed to being Equal Employment Opportunity and Affirmative Action employers. We embrace and celebrate the unique qualities of our employees including race, color, gender, age, religion, disability or perceived disability, veteran status, genetic information, sexual orientation, gender identity, ethnicity, national origin or any other category protected by federal, state or local law. The protected groups set forth in this policy are broader than what is covered by our Affirmative Action Plan.

It is the objective of Apollo to provide equal opportunity for employment. Through the recruitment and retention of a competitive diverse workforce, we can leverage our diversity and better understand our customers' needs as well as enhance the communities we serve. At Apollo, we believe diversity strengthens our competitive advantage.

Apollo makes decisions relative to employment, training, compensation, and promotion on the basis of job-related qualifications. We prohibit discrimination based on race, color, gender, age, religion, disability or perceived disability, veteran status, genetic information, sexual orientation, gender identity, ethnicity, national origin or any other category protected by federal, state or local law.

Apollo is committed to the principles of tolerance and respect, fair treatment, equal access and consideration, and recognition for contributions. All management personnel are accountable and share in the responsibility for adherence to the policy. Apollo is guided by the principle of equal opportunity and respect for others. Apollo's philosophy is based on the recognition of and value for the unique attribute brought to Apollo by each person. By keeping with these principles Apollo will successfully meet its corporate goals.

About this company
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Apollo Group, Inc. (Apollo Group)is a private education provider. The Company offers educational programs and services at the high school,...