Academic Programs and Course Support Coordinator
Northern Arizona University - Flagstaff, AZ

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Please see the full job description on the Cline Library's website: .
  • This is a full-time, 12 month continuing status eligible Academic Professional position located in Flagstaff.
  • Application Procedure
    • Please follow the instructions below: Send letter of application specifically addressing the qualifications listed above, vita, and names, phone numbers and addresses of three references to: or Cline Library Dean's Office - NAU, P.O. Box 6022, Flagstaff, AZ 86011-6022. If you have specific questions, contact Ms. Beth Schuck, Associate University Librarian (928) 523-6779, or email
    Job Description
    • Under direction of the Associate University Librarian and in cooperation with the Academic Programs Librarians, the coordinator is responsible for designing, delivering and assessing the library's portfolio of support for student learning and success. The coordinator provides leadership to the unit by managing the library's research assistance services including chat messaging and a service point dedicated to technology support and research consultations. The coordinator is responsible for monitoring and improving the unit's impact on student learning and success and serves as the librarian to assigned academic programs.
    • The librarian will collaborate with faculty teaching NAU courses, Cline Library staff and others in the design and delivery of course support that makes a direct and positive impact on students' successful achievement of course- and program-level student learning outcomes. The expectations for the position are not based on implementing a standard information literacy approach. Instead, the expectations focus on identifying or developing specific approaches-whether standard or unconventional-which effectively and efficiently address the specific outcome as defined by the faculty member and the degree program.
    Minimum Qualifications
    • ALA-accredited graduate degree from a library and information science program or an advanced degree in a related field.
    • At least two years' experience supervising professional librarians including performance management i.e. assisting librarians through the tenure/continuing status system; goal setting, coaching and formal evaluation.
    • One year experience directing a program or unit in an academic library.
    Preferred Qualifications
    • Evidence or potential for excellence in working with multicultural constituencies.
    • Proven familiarity with applications that support or enhance online learning environments such as Blackboard Learn, Camtasia, and Dreamweaver and the ability to plan and administer technologically rich service environments.
    • Demonstrated ability to evaluate learning outcomes, collaborate with faculty to continuously improve assignments, and embed library content and support into curricula, courses and assignments.
    • Demonstrated understanding of the academic library's role in research, teaching and learning and knowledge of higher education and curriculum. Record of providing outreach services to faculty and academic program leaders on campus including topics related to scholarly communication.
    • Ability to maintain flexibility and to prioritize tasks as necessary in response to the needs of patrons and colleagues.
    • Ability to initiate and maintain cooperative working relationships with co-workers, librarians and staff along with ability and skill in fostering teamwork among others.
    • Demonstrated commitment to data-informed decision making processes.
    • Experience leading, managing, assessing and delivering complex work on team based projects.
    • Capacity to thrive in an exciting, ambiguous, future-oriented environment and to respond with agility to changing needs and priorities.
    General Information
    • Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
    • $65,100 to 69,100 depending on experience and qualifications. Benefits include healthcare and retirement; generous vacation and sick leave; and tuition assistance.
    Application Deadline
    • This position will be open until filled. Application review will begin on November 21, 2012.

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