Provides operational and analytical support for a learning resource center.
Assists in providing academic resources such as tutoring, remedial and/or other targeted student support services
Maintains center records including student files; prepares reports and surveys; collects and maintains statistical data on center activities
Assists with the planning, scheduling and execution of training programs, lectures, workshops, meetings and special events
Acts as a liaison to various College offices to ensure smooth operations and quality service
Serves as resource person for students and faculty regarding center policies and procedures; conducts basic research as assigned.
May schedule individual and group sessions for students
May supervise part-time and/or clerical staff; may monitor department budget
Performs related duties as assigned.
CAMPUS SPECIFIC INFORMATION
Reporting to the Director of Learning Resources Center or his designee, the Academic Resources Center Coordinator for Online Tutoring will be responsible for the implementation and support of a web-based tutoring environment including web products and services to support online learning.
The Coordinator will be required to collaborate with all college-wide academic support services programs departments (e.g. Math Lab, Nursing lab, Writing Center, Basic Skills English lab, Reading Lab, ESL Lab, etc.) to ensure the accurate delivery of online tutorial and supplemental instruction services to students. The Coordinator will act as a liaison to Public Affairs and the Office of Instructional Technology to resolve technical issues.
Assist with monitoring and maintaining the Learning Resources Center's website.
Assist in developing and maintaining a social media presence (e.g. Facebook, Twitter, Google+, YouTube, etc.) that will allow students to stay in contact with the latest program updates as it relates to tutoring. Participate in tutor training sessions and the development of web-based instructional materials. Keep abreast of latest developments in online learning and explore new technologies (e.g. tablet PCs, mobile apps) to enhance tutoring.
Evening/weekend hours may be required as needed.
Bachelor's degree required.
Experience in higher education and social media preferred; knowledge of management systems such as Blackboard and others; excellent oral, written and interpersonal skills essential.
$35,576 - $66,173
Borough of Manhattan Community College - 20 months ago