Account Coordinator, Art Transport
Christie's - New York, NY

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The successful candidate will join the Christie’s Art Transport team and be responsible for arranging the domestic and /or international transport of both pre-sale and post-sale property for clients. This includes collection, packing/crating, freight, customs brokerage, insurance and delivery segments.

Responsibility Data (Duties include but are not limited to the following):
  • Arrange the logistics for domestic and international transport of client property on both a pre-sale, post-sale and tour basis, which includes determining best transport segments, such as, collection, packing/crating, freight, customs brokerage, insurance, delivery and set-up/installation.
  • Procure transportation services from our preferred service vendors and seek out new suppliers.
  • Manage and record individual transport requests through proprietary Christie's Filemaker system.
  • Determine and assign appropriate Harmonized Tariff Codes to import/export property.
  • Identify and present various transport options and cost quotes for internal and external clients
  • Determine appropriate packing and transport methods using information from Christie’s Property System or other internal and external resources to identify property attributes, such as, size, weight, material, quantity, fragility, etc.
  • Provide Exceptional Client service and salesmanship to our internal and external clients while solving their shipping needs.
  • Provide sensitive and professional client service to assist clients toward resolution of payment and tax liability issues.
  • Project based work and analysis

Skills & Requirements:
  • Bachelor’s degree preferred, or equivalent work experience.
  • A minimum of 3 years prior experience in shipping coordination with Air Export, Small Parcel or household moving (removals).
  • Excellent English communication and interpersonal skills, including superior written and spoken communication.
  • Superior client service skills.
  • Experience with US F&W, CITES, Carnets andAESpreferred.
  • Ability to remain calm in stressful situations.
  • Demonstrated ability to multi-task and prioritize.
  • Strong follow-up skills with attention to detail.
  • Facility with 3-dimensional calculations, volumetrics and pricing.
  • Knowledge of Microsoft Outlook, Word, Excel, Powerpoint Presentation software.
  • Ability to quickly learn Christie’s systems including Siebel, Property System, proprietary shipping program in Filemaker Pro, intranet and new Oracle based systems.
  • Strong typing skills.

Working Conditions:
  • Work is performed primarily in an office setting.
  • Noise level in the work environment is moderate.

Physical Requirements:
  • Infrequent light physical effort required.
  • Ability to perform normal filing activities.

Tools & Equipment Used:

Basic office equipment including personal computer, copy machine, fax machine, scanner, office supplies.