The successful Account Development Representative (ADR) is a highly motivated, ambitious and results-oriented individual who is hungry to learn and craves a challenge. The ADR will be expected to respond in a timely fashion to inbound prospects using both written and verbal communication, prospect into “warm” accounts, and pass along qualified opportunities to the field sales team for pursuit. A technical background is not required, but an ability to quickly master basic technical concepts is a must.
If you don’t have this background, we challenge you to convince us that you have the intelligence, work ethic, and drive to be a star performer on our team. Demandware is a hot company in the hot industry of ecommerce and if you are up for the ride, then come join us.
Follow up and qualify on all telephone sales inquiries and web leads within a 24 hour period
Collaborate with field salespeople to identify key accounts to call and email in order to generate interest and cultivate relationships
Maintain a call volume of 30+ calls per day in addition to outreach via email
Meet quarterly quota of qualified opportunities delivered to the field sales organization
Track and document prospecting activities, new contact names, and opportunity qualification notes in Salesforce.com
Research and profile accounts including mapping organizational structure, identifying new contacts and key business issues
Apply knowledge of Demandware’s offering to show how prospects can overcome business issues
4-year college degree
Demonstrated work ethic and consistent overachievement
Exceptional, concise and enthusiastic telephone and email prospecting skills
Must have high aptitude for learning and must be self-driven in a high opportunity environment
Ability to articulate and personalize the value proposition of an enterprise on-demand ecommerce solution to prospects
2+ years of successful experience in a lead generation or inside sales role
Experience working with field salespeople in a team environment
Expertise selling ecommerce solutions to Retail and Consumer Manufacturing organizations
Proven experience prospecting to stakeholders of various levels (Manager-level to C-level)
Passion for technology, particularly in the ecommerce space
Fast paced, dynamic, customer focused environment
This full-time position resides at our global headquarters in Burlington, MA
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