Act as the key, global ops account director for high-profile/high-revenue multi-territory customers
Serve as the "in line" lead/subject matter expert for priority supply chain projects pertaining to Americas operations account management
Be responsible for the analysis of Americas acct mgt metrics/KPIs (and driving improvements based on those KPIs) -- single point of acct mgt contact for the Metrics Lead in operations team
Oversee two direct reports (who, in turn, are responsible for 4 ops ...
Sony Music Entertainment - 2 years ago
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