Account Executive I
Suddenlink - San Angelo, TX

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Under direct supervision the Suddenlink Account Executive I (Commercial) sells select telecommunication services to business clients and is accountable for meeting or exceeding sales goals. This role will focus on our small/medium business portfolio. Cold calling our existing and potential customer base to purchase/upgrade Suddenlink services on Coax/Gepon platforms.

• Provides quality internal and external customer service surrounding the Company values
• Sells video, data and telephony products to business clients with primary focus on new customers.
• Meets or exceeds corporate/system sales goals
• Prospects, cold calls (by phone and in person) and generates new sales opportunities
• Develops and maintains strategic account plans
• Develops proposals and presentations to deliver to customers and prospects
• Ensures client retention and cross-sells and up-sells to existing clients
• Works with Sales Engineer, Operations, Construction and IP Engineering to determine appropriate solutions for commercial customer opportunities
• Understands the needs of the local business owners and provides solutions to meet those needs
• Ensures product pricing is consistent with pricing structures set at the corporate level and competitive environment
• Performs ROI assessment for profitability and submits for approval
• Processes client disconnect orders
• Ensures customer satisfaction throughout sales cycle
• Maintains database information and customer records in a timely manner
• Performs other duties as assigned
Position Requirements
• Computer skills including Windows-based applications
• Strong written and verbal communication skills
• Strong negotiation, problem solving and analytical skills
• Strong people and relationship management skills
• Ability to prioritize and organize effectively
• Ability to analyze accurately with attention to detail
• Ability to work independently and with others
• Ability to comply with all Company safety procedures
• Appropriate valid driver’s license and driving record within Company standards
• Bi-lingual proficiency preferred in some locations
• Minimum 1 year commercial sales experience in B2B environment preferred
• Consultative selling experience preferred

About this company
65 reviews
Cequel Communications, which operates through subsidiary Suddenlink, provides cable TV, high-speed Internet access, and phone...