Account Executive
Suddenlink - Bossier City, LA

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Sells Suddenlink telecommunications services to business clients and is accountable for meeting or exceeding sales goals. Prospects for new clients and makes initial contact by cold-calling either in person or by phone. Follows-up, prepares service proposals, makes client presentations and sees the sale through to the signing of a contract. Maintains on-going relationships with existing clients. Seeks and acts upon client's feedback regarding satisfaction. Is responsible for client retention, and cross selling and up-selling to existing clients. Works independently in the field 70% of the week or more and uses own car for extensive local travel.

Position Requirements

Principle Accountabilities:
*Sells telephony, data and video services to business clients.
*Prospects, cold calls by telephone and in person to generate new sales opportunities.
*Develops and maintains relationships with clients.
*Learns about the communication needs of business clients and provides solutions to meet those needs.
*Develops and delivers proposals and presentations to prospects.
*Negotiates pricing, service level and terms and conditions with clients.
*Performs ROI assessments to determine if sale is profitable and submits to his/her manager for approval.
*Maintains client satisfaction through and following the sale.
*Performs serviceability checks.
*Keeps accurate, detailed customer information updated regularly.
*Saves customers intending to cancel.
*Interfaces with other departments regularly to assure an appropriate level of support for our customers.
*Support marketing efforts by attending trade shows, conferences, exhibits, customer appreciation events and other promotional events, etc.

Position Requirements

Qualifications:
*Bachelor's degree in a relative field preferred
*Minimum 2+ years of outside sales experience (data, video, or telephony preferred)
*Consultative sales experience preferred
*Strong written and verbal communication skills
*Strong negotiation, problem solving and analytical skills
*Strong people and relationship management skills
*Working knowledge of MS Office products

CAO - We are willing to think and act BOLDLY for the benefit of our customers and our company!

About this company
65 reviews
Cequel Communications, which operates through subsidiary Suddenlink, provides cable TV, high-speed Internet access, and phone...