Posting Job Title: Account Manager 2
Requisition #: 141328BR
Posting Location: United States - Wisconsin - Appleton
Area of Interest: Sales
Position Type: Full Time
Posting Job Description:SCOPE:
The Account Manager position is a consultative outbound telemarketing position within our Business Class commercial sales team. Individuals in this position are responsible for the up sell of voice, data and video services to existing customers, as well as the renewal, retention and win back of customers.
Primary responsibility is existing customer up sell and contract renewal within the small and mid-sized business market
Position may also involve some field sales activities, with occasional travel to customer locations
Responsible for achieving a monthly revenue quota in data, phone and video sales
Develops customer centric solutions and delivers sales proposals on product benefits
Clearly understands and communicates the company's value proposition
Maintains all sales databases necessary to report sales activity and customer information
Works with the Account Executive and Account Consultant teams to ensure timely handoff of sold accounts for ongoing management and retention
Works in conjunction with other business services support groups, including sales support and marketing personnel
Attends all sales meetings and training sessions as required by management
Requires two to three months as a successful Business Class Account Consultant
Working knowledge of computers, computer networking, the Internet and networks preferred
Strong verbal, written and interpersonal communication skills required
Requires ability to multitask, as well as work efficiently and effectively within required deadlines
The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment is required
Bachelor's degree from a four-year college or university preferred; or equivalent training, education and experience.
Telecommunications industry experience preferred.
FCC Unit_TWC: 8342
Controlling Establishment ID: 00032 - Appleton
Time Warner Cable - 17 months ago
Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...