Account Manager 3 CRU Mobility Civilian
AT&T - Oakton, VA

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Overall Purpose: Advanced Outside Sales position in a high dynamic, fast pace environment to sell Mobility service

solutions and applications strategically and tactically directly to customers in the Federal Civilian government

agencies.

Key Roles and Responsibilities: Generates new Mobility sales for delivery of solutions/applications that support the

wide variety of customer mission requirements with AT&T products, services, solutions for Federal Government

accounts. Manage accounts and protect existing revenue base by anticipating customers needs and provides

solutions. Have a good general knowledge of telecommunication network architecture.

Establish and maintain long-term customer relationships and maintain good customer satisfaction. Manage and

develops responses to RFIs, RFPs and RFQs. Develop partners relationships to overcome customer issues, develop

sales strategies and priorities in order to deliver value-added business solutions. Assist Sales leadership with

strategies to grow the market in the assigned accounts. Be knowledgeable of key trends and leverage industry

knowledge in order to find and close opportunities. Skills to analyze and solve complex solutions with considerable

attention to details to resolution. This job requires initiative and a self starter at the highest degree. All sales

Revised 02/2009

activities are in accordance with company policy and procedures.

Professional knowledge and Training: Develop and maintains extensive knowledge of the entire product, service and

application solutions. Utilizes Consultative Selling skills to uncover opportunities, propose solutions and close sales

within assigned accounts. Demonstrate existing and new products and application solutions that can benefit

customers requirements.

Administrative Duties directly related to Sales success: Develop long term relationships, meet with customers

regularly, engaged in sales activities at the customers site, communicating with customers via phone,

teleconference, e-mail, etc., related to proposed solution/sale etc., traveling to and from the customers premise

(nationwide), maintaining a sales opportunity funnel, preparing orders, quotes, proposals, presentations, RFI, RFP,

RFQ, developing strategic plans related to the customer mission and the proposed solution, researching and

developing customer solutions with ATT internal & external partners, including design and engineering, and

researching customer business and industry to identify new sales opportunities.

Education: Requires a Bachelor degree.

Experience: Requires 5-10 years direct work experience in Mobility

Supervisory: No.

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