Account Manager - New York
About.com - New York, NY

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Position : Account Manager – New York

Location : New York City

About.com is looking for an Account Manager to assist the Sales team with all aspects of account stewardship and renewal. This person will be bright, organized and detail-oriented with a strong understanding of the online media landscape. He/she will report to the Manager of the Team Client Services and partner with an assigned Account Executive in an effort to meet their quarterly sales goals.

Responsibilities :
Work with the sales team to put together presentations for client meetings – research user data and audience metrics via third party research tools, examine past performance across the specific advertisers, assist in developing an overall strategy for the client
Draft proposals and media plans for RFP responses – pull inventory availability, find research against the client's target audience, and put together a pricing strategy for the media plan
Maintain full understanding of the campaign's objectives
Work with the Ad Ops team to ensure they have all necessary tags prior to launch, and assist them in troubleshooting any issues with creative
Once campaigns are live, confirm that all ads are working properly, and pull third party reporting to ensure that everything is tracking
Closely monitor all live campaigns to ensure that delivery is on pace, and performance is meeting client objectives
Manage the day-to-day contact with clients and discuss campaign progress
Analyze performance against client goals and make optimization suggestions to client
Acquire proper internal and client approvals to process documents for optimizations, revisions, make goods, cancellations and renewals
Responsible for up selling and renewing campaigns
Provide monthly & weekly reports on account performance for client and sales review
Once a campaign ends, review impression levels to ensure all placements have properly delivered per the IO and that revenue has been appropriately recognized
Process third party billing for campaigns and reconcile discrepancies
This position reports to the Manager of Team Client Services

Requirements :
Minimum of one year online advertising experience (preferably agency experience)
Bachelor's degree
Experience with third party ad servers – DART, Atlas, etc.
Proficient in Microsoft Excel and PowerPoint
Strong understanding of the online media landscape
Detail oriented with strong organizational skills

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