Account Manager
Demand Media 20 reviews - New York, NY

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Client main point of contact for pre and post sales support

Scope opportunities through partner kick off calls with sales and clients as needed

Liaise with internal groups, including working with Mark Dev, etc.

Creation of Internal documents such as Creative Briefs and SOW’s

Creation of media plans, proposals for customers

Participate in client presentations with sales

Organizes and leads status calls throughout implementation process

Proactively identify opportunities to optimize and up-sell clients, focus on retention and growing business

Develops and delivers post-sale documents including wrap reports

Responsible for overall client satisfaction

2+ years of online experience in media planning or client service role.

2+ years of project media related projects.Bachelors degree required

Excellent oral and written communication skills and demonstrated ability to work with broad range of internal and external clients

Demonstrated project management skills

Digital Media Industry experience preferred

Well Organized and good attention to detail

Strong interpersonal and communication skills/team oriented

Strong computer skills especially in Excel, Power Point, and wordAble to multi-task in a fast paced environment

Ad Serving software and tracking knowledge a plus.

Strong analytical and creative skills.

A strong ability to perform independently while working in a team environment.

Proficiency in inventory management + adserving platforms (including DART)

Digital Media experience should be at a publisher, client or brand

Ability to work on highly detailed, time sensitive materials with high degree of accuracy

High energy and sense of humor a must.

About Us: Founded in 2006, Demand Media is headquartered in Santa Monica, CA with offices in Kirkland, WA, Austin, TX, New York, NY and London, UK. For more information visit:

About this company
20 reviews
Demand MediaTM is a leading online producer, publisher and syndicator of professional content and social media solutions. Utilizing its own...