Account Manager
The Cellular Connection - Philadelphia, PA

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Moorehead Communications, Inc ., dba THE CELLULAR CONNECTION is the largest VERIZON WIRELESS and DISH NETWORK retailer in the Midwest with over 900 distribution points and 300+ corporate locations in 25+ states. Our reputation since 1991 has been built around exceptional service to our customers.

The Account Manager position will oversee and perform front-line training and support in a business environment and must have extensive knowledge of The Cellular Connection’s products and services in the Philadelphia, PA area. A qualified candidate must be very personable, friendly, and able to command respect and trust in order to influence business owners to action. As a physical presence and direct reflection of our program, it is critical for success that the candidate be a beacon of influence when working with personnel.

This position requires extensive traveling, so a reliable vehicle is a must.
A car allowance is provided!


Responsibilities include:
  • Oversee and conduct training and support, continually maximize sales efficiency
  • Perform store audits and provide detailed feedback once per quarter
  • Visit each Associate door at least once per month for training/audits
  • Build strong sales concepts and best practices to organize and share with agents
  • Understand and know the metrics and trends of Associates at all times
  • Report and discuss trends, successes and issues with upper management
  • Request demo-line activations
  • Perform in-store sales and software training
  • Create a game plan with Regional Manager and owners on specific concerns or needs in advance
  • Organize and communicate Verizon/DISH led trainings and contests
  • Provide detailed reports of all training and store visits
  • Discover, create, and conduct best practices and sales concepts on increase profitability conference calls with agents and upper management weekly

Benefit Package Include :
  • Anthem Health/Dental/Vision Insurance
  • Life/Accident Insurance
  • Supplemental AFLAC Disability Insurance
  • John Hancock 401(k) Retirement Plans w/ company-match contributions
  • Generous Paid Time Off Policy
  • Company products discounts & Employee Purchase program
  • Excellent advancement opportunities!!

To find out more about us, check out our web site at:

http://careers.ecellularconnection.com/

We are an equal employment employer. Must be drug-free.

Education

High School Diploma / GED

Bachelor’s Degree in Management, Business, Human Resources or other related field preferred
    Experience

    Prior retail experience a plus!

    Knowledge, Skills, and Abilities

    Strong written and verbal communication skills

    Ability to multitask, and strong time management techniques

    Able to work independently and in a team environment

    Advanced customer service, critical thinking, logic, and reasoning

    About this company
    38 reviews