Play a key role in TiVo’s growth through relationships with the nation’s leading cable operators.
TiVo is seeking a seasoned professional as Account Manager in TiVo’s Service Provider Business, responsible for providing business leadership to create strong and productive relationships with TiVo’s cable operator partners. The ideal candidate will have 3-5 years of business development, account management or customer program management experience with a track record managing strategic customer relationships and demonstrated effectiveness working cross-functionally.
Manage overall business relationship with TiVo’s cable operator partners and strengthen cooperation with corporate and regional leads
Ensure a high level of satisfaction with TiVo as a vendor, by championing the needs of its customers, delivering on expectations, and providing high quality support
Act as business lead and serve as a single point of contact for its customers
Drive initiatives to increase profitability of TiVo’s service provider business, working with partners to grow sales and spearheading initiatives to reduce costs and improve efficiencies of TiVo’s engagements
Coordinate new product introductions and rollouts between TiVo and the customer
3-5 years of business development, account management or customer management experience
Strong business foundation, with MBA a plus
Experience in U.S. service provider industry with customer management responsibility
Proven analytical skills through a technical degree or 3+ years in a role that required strong analytical skills; ability to work with and present data and make data-driven decisions
Strong team orientation, track record of working collaboratively with internal and external team members in a fast-paced environment
Ability to juggle multiple projects and prioritize activities for maximum results
Excellent communication, presentation, and negotiation skills
Bachelor’s degree required; MBA preferred
Ability to travel at least 25% within the USA
TiVo Inc., is a provider of technology and services for digital video recorders (DVRs). The subscription-based TiVo service redefines home...