Account Manager
TiVo 22 reviews - San Jose, CA

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Play a key role in TiVo’s growth through relationships with the nation’s leading cable operators.

TiVo is seeking a seasoned professional as Account Manager in TiVo’s Service Provider Business, responsible for providing business leadership to create strong and productive relationships with TiVo’s cable operator partners. The ideal candidate will have 3-5 years of business development, account management or customer program management experience with a track record managing strategic customer relationships and demonstrated effectiveness working cross-functionally.

Responsibilities:
Manage overall business relationship with TiVo’s cable operator partners and strengthen cooperation with corporate and regional leads

Ensure a high level of satisfaction with TiVo as a vendor, by championing the needs of its customers, delivering on expectations, and providing high quality support

Act as business lead and serve as a single point of contact for its customers

Drive initiatives to increase profitability of TiVo’s service provider business, working with partners to grow sales and spearheading initiatives to reduce costs and improve efficiencies of TiVo’s engagements

Coordinate new product introductions and rollouts between TiVo and the customer

Requirements:
3-5 years of business development, account management or customer management experience

Strong business foundation, with MBA a plus

Experience in U.S. service provider industry with customer management responsibility

Proven analytical skills through a technical degree or 3+ years in a role that required strong analytical skills; ability to work with and present data and make data-driven decisions

Strong team orientation, track record of working collaboratively with internal and external team members in a fast-paced environment

Ability to juggle multiple projects and prioritize activities for maximum results

Excellent communication, presentation, and negotiation skills

Bachelor’s degree required; MBA preferred

Ability to travel at least 25% within the USA

About this company
22 reviews
TiVo Inc., is a provider of technology and services for digital video recorders (DVRs). The subscription-based TiVo service redefines home...