Account Manager
Van Meter Industrial - Eau Claire, WI

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The Account Manager plays a crucial role in supporting our purpose of being our customers’ competitive advantage by directly managing the customer relationship and being a liaison between the business and the customer. The Account Manager is focused on establishing and growing customer relationships and coordinate sales. This individual will make daily personal visits to customer locations to demonstrate products, discuss projects and maintain personal and professional relationships. The Account Manager is seen as a champion for the company culture and through all activities and actions promotes our culture, our 5 P’s and our purpose to be our customer’s competitive advantage.

Required Skills

Key Responsibilities & Essential Functions:
Build and maintain excellent customer relationships

Provide excellent customer service for existing customers by providing solutions, managing projects, or providing information on products or services

Identify new business opportunities and establish new customer relationships

Review reports of business transactions, sales reports, expense reports and promotional letters for assigned accounts

Developing strategic selling strategies for individual customers, track and analyze buying patterns

Work closely with Inside Sales Representatives and Technicians to keep account activities and literature up to date

Develop technical knowledge of new and changing industry

Critical Success Factors:
Excellent customer service orientation

Ability to negotiate effectively at a high level and build strong relationships with customers, vendors and suppliers

Ability to build strong relationships with our internal sales force and assist, guide and mentor when needed

Excellent communication skills,
including written, oral and effective listening skills

Must be driven with a strong desire to learn and succeed in the position

Ability to see the big picture when developing goals and strategies for the overall business

Strong problem solving and decision making ability

Ability to prioritize and juggle multiple priorities

Ability to learn, grow, and adapt to change

Ability to successfully work independently and in a team environment

Strong work ethic with a positive attitude

Willingness to give and receive constructive feedback

Solid business acumen

Self motivated with strong desire to take the initiative


Drive for continuous improvement

Required Experience