Account Manager
Vevo - Los Angeles, CA

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Overview:

The Account Manager is a critical role in delivering best of breed service and ensuring successful experiences for VEVO’s clients.

Partnering and collaborating alongside the Sales team, the Account Manager is the day-to-day point of contact for multiple clients and is responsible for building successful, long-term relationships. The Account Manager will also be proactive in identifying and taking action to address potential opportunities for on-going client satisfaction and revenue.

Primary responsibilities :
  • Serve as clients’ day-to-day point of contact and deliver great experiences by proactively identifying client needs and preventing potential problems
  • Serve as primary liaison between clients/sales team and internal operation teams
  • Collaborating with the sales team to develop advertising proposals aligned with advertisers’ objectives and budgets
  • Responding to RFP’s in a deadline driven environment
  • Attend client meetings and actively engage in presentations. Identify up-sell opportunities on additional programs and services.
  • Via regular reporting, provide strategic insight to clients and sales by quantitatively and qualitatively analyzing campaign delivery and optimizing performance on a regular basis
  • Drive efficiencies through process improvements
Skills:
  • Experience in client relationship and online media
  • Ability to lead, work autonomously and collaboratively in a fast-paced team environment with a positive demeanor
  • Effective problem-solving skills, specifically the ability to assess situations, evaluate options, make decisions, draw conclusions, and exercise judgment
  • Intimately familiar with online media planning and trafficking tools and technology; proficiency with comScore, DART, Atlas, etc. preferred
  • Excellent multi-tasking, organizational, mathematical, interpersonal, and communication (written and oral) skills
  • Proven capacity to utilize analytics to drive campaign optimization
  • Advanced skills with Microsoft Outlook, Excel, PowerPoint, Word and Salesforce

Vevo - 22 months ago - save job