15 Call Center/Sales Agents Needed
Great Pay & Benefits!
Would you like to work for a company that was announced in Dallas Morning News Top 100 Places to Work for 2011 and 2012? If so, Monitronics is the company for you!
Monitronics offers on-the-job training, a competitive pay package and a solid benefits package. And we offer it all in a casual work setting, with a business-casual dress code.
Monitronics International, a subsidiary of Ascent Capital Group, is looking for ten representatives to join their Account Resolution Team. Start date is March 7th.
The Account Resolution Representative m aximizes every opportunity to re-establish exceptional customer service.
Ideal candidate will have:
One year minimum of sales/retention/soft collections/customer service experience
Ability to speak clearly and persuasively in positive or negative situations; Listen and get clarification; Respond well to questions. Demonstrates an ability to think quickly on their feet.
Bilingual in English/Spanish Preferred
Duties will include, but are not limited to:
Immediately gain a complete understanding of customer’s needs, complaints and frustrations to always achieve a mutually beneficial one-call resolution
Communicate every opportunity to improve service execution
Proactively work to assist others in achieving the organization’s objectives