GENERAL SUMMARY Provides account management, maintenance/recovery support, and maintains Global Services internal system records for a given account or set of accounts. Acts as EMC Global Services ambassador to the customer and as the customer''s representative within EMC. PRINCIPAL DUTIES AND RESPONSIBILITIES Technical/Functional Focus:
Responsible for project managing service change activities, including changes related to customer requests, product upgrades, FCOs, EMC Technical Advisory ...
EMC - 4 months ago
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