Pivotal Home Solutions
Pivotal Home Solutions is a subsidiary of AGL Resources formed in 1992 to provide energy-related products and services with a home warranty focus. We acquired an industry-leading contact center in 2005, adding integrated inbound/outbound and Web-enabled capabilities.
Today, we help homeowners in 17 states who hold more than 1.2 million service contracts with us. Central to these efforts is our award-winning J.D. Power and Associates Certified Call Center in Naperville, IL, which provides our customers with attentive, one-on-one assistance. We own heating, ventilation and air conditioning (HVAC) companies and manage all our service providers to the same standards we expect of ourselves.
Our home service plans offer protection for homeowners, landlords and renters against the expense and inconvenience of electrical, gas, water, sewer, major appliance and heating and cooling failures - critical systems and appliances that are typically not covered by basic homeowners insurance.
We are proud to support local businesses in the areas we serve by working with a network of more than 700 highly-trained, professional service providers who offer annual checkups, 24-hour emergency repairs, scheduled maintenance and indoor air quality assessments. Pivotal Home Solutions also owns and operates three HVAC companies in Illinois.
Pivotal Home Solutions provides rewarding, growth-oriented careers to more than 390 employees in a variety of sales, technical, administrative and professional fields in Illinois and New Hampshire. Current career opportunities can be found on the AGL Resources career section. We are passionate about giving back to the communities we serve and do so through donations of time and resources to many charitable organizations including the United Way, March of Dimes, Red Cross and many others.
Simple. Reliable. Trustworthy. That's Pivotal Home Solutions. Let us take care of it.
AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. As the nation's largest natural gas-only distributor based on customer count, AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves more than 1.8 million retail customers through its SouthStar Energy Services joint venture and Pivotal Home Solutions, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. For more information, visit www.aglresources.com.
The primary purpose of this position is to support the development of GAAP compliant financial statements and the compilation of internal financial statements and related analysis for the HVAC business within Pivotal Home Solutions. Position responsibilities include basic to intermediate account analysis, generation and posting of journal entries, accruals, balance sheet reconciliations, validation and verification, and adhoc analysis
Records accounting transactions via journal entries.
Generates standard and non-standard reports.
Performs general ledger account reconciliations; researches outstanding items/issues.
Calculates and reviews financial information.
Monitors reports/accounts/expenses; makes adjustments as necessary.
Conducts independent investigations to resolve problems; answer questions.
Responsible for analyzing data to determine further areas of focus; decisions about reasonableness and accuracy are involved in this analysis.
Identifies issues/exceptions to be corrected and recommends course of action.
Working with Business Units to understand, communicate, and quantify financial impacts.
Works with customers (internal and external, including all levels of management) to resolve problems and answer questions.
Works effectively with customers and team members towards common goal (accurate/timely financials).
Responsible for monitoring progress against goals/deliverables; holds self accountable for results.
Follows organizational policies and procedures.
Reviews work flow processes; provides continuous process improvement suggestions.
Required: BA/BS degree in Accounting
Or equivalent academic education and experience
Preferred: CPA desired
Related Work Experience:
Required: 2-4 years related/relevant professional work experience
Or equivalent experience
Preferred: Energy industry experience
Specific Skills & Knowledge:
Basic working knowledge of Generally Accepted Accounting Principles (GAAP)
Accounting systems knowledge (e.g., PeopleSoft, Oracle, etc.) -- basic proficiency
MS Word & Excel - intermediate proficiency
Competent organizational and cross-functional coordination skills
Team player with the ability to work independently
Strong organizational skills
Working Conditions/Physical Requirements:
Travel Requirements: 0% to 5% travel.
Work Environment: The incumbent works in an office environment.
Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.
AGL Resources is an Equal Employment Opportunity and Affirmative Action employer. We maintain a drug-free workplace.