The Accountant for the Bursar’s Office is the primary person responsible for developing and maintaining the in-house student payment plan for the office. Duties include, but are not limited to: evaluate and negotiate payment methods, plans and schedules with current, as well as former, students to attempt to maximize collections of receivable balances; resolve all student health insurance issues with outside health insurance company; serve as liaison between student and health insurance company; be responsible for the review of online student health insurance waivers to ensure accuracy; notify students when waivers are denied; process manual health insurance waivers and negotiating eligibility with Aetna Insurance; coordinate, maintain and reconcile student accounts with outside collection agencies; evaluate all prior semester student receivables for validity of charges; manage in-house collection process and make recommendations to the Associate Bursar for using outside collection agency; work as customer service representative, included filling in during lunch hours and vacations, as well as high volume times within the office, as needed; and other duties as assigned.
At least three years of full-time, or equivalent part-time, professional experience in accounting or auditing is required. Previous experience in a customer service related position is preferred. Prior experience in functions and responsibilities within a Bursar’s Office is preferred.
- Knowledge of the principles and practices of accounting including terminology;
- Working knowledge of Peoplesoft Finance system;
- Ability to analyze and determine the applicability of accounting data, to draw conclusions and to make appropriate recommendations;
- Ability to read and interpret documents, such as financial reports, accounts and ledgers;
- Ability to understand, apply and explain the laws, rules, regulations, policies and procedures governing assigned unit activities;
- Ability to perform mathematical calculations using formulae to solve accounting problems;
- Ability to gather information by examining records and documents and through questioning individuals;
- Ability to maintain accurate records;
- Ability to write concisely, to express thoughts clearly and to develop ideas in logical sequence;
- Ability to communicate effectively both orally and in writing;
- Ability to exercise sound judgment;
- Ability to exercise discretion in handling confidential information;
- Ability to establish and maintain harmonious working relationships with others;
- Ability to work in a team setting;
- Ability to give written and oral instructions in a precise, understandable manner;
- Strong organizational skills;
- Strong attention to detail, with accuracy and completeness of work;
- Strong commitment to customer service.
UMass Boston is an Affirmative Action, Equal Opportunity, Title IX Employer. Among the procedures which may be used to select personnel to fill vacant positions are review of work experience, reference checks, interviews, demonstrated physical ability to perform position requirements. Bargaining unit employees will be considered in accordance with Article 19, Section 3 of the current collective bargaining agreement. All appointments and promotions will be effective on a Sunday.