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Department: Agency Services & Collections
Division: Shared Services
Location: Richmond, VA
The Agency Services & Collections department is seeking an Accounting Technician to manage producer accounts through timely collection and application of premium receivables.
Apply payments and verify support documents within timeliness and accuracy standards.
Review discrepancies to determine origin and initiate appropriate action to provide producers with accurate and complete information.
Initiate delinquency processing in accordance with department standards.
Review producer’s accounts and initiate communication with appropriate parties to resolve overdue balances.
Knowledge and Experience:
Excellent written and oral communication skills
Excellent account reconciliation skills (researching multiple payment discrepancies)
Intermediate skills in MS Word, Excel and Outlook
P&C insurance background preferred
Ability to effectively prioritize and execute tasks
Solid analytical and problem solving skills
Strong team player
Flexibility and attention to details
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