Accounts Payable and Billing Representative - Lenexa, KS

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(Lenexa, KS)

The Accounts Payable and Billing Representative is responsible for the audit and processing of all vendor (carrier) invoices for payment, while ensuring that all applicable customer billing requirements have been met. The position handles incoming phone calls and e-mails from carriers regarding payment status, makes outgoing calls to carriers to communicate payment information, and works closely with employees in various departments and/or carrier contacts to research/resolve problematic issues with invoices. Additionally, this position is responsible for proactively reaching out to carriers to obtain documentation required to remit payment to carriers and to invoice customers.

The position executes a consistently high volume of transactions, while ensuring accuracy and attention to detail. Demonstrates initiative and sound judgment in performing job, works with limited supervision, and is capable of dealing with difficult situations via phone/e-mail in a courteous and professional manner.
Audits and processes carrier invoices, ensuring all applicable customer billing requirements have been met. Reviews documents to ensure all data is accurate and accounted for.
Call and/or emails carrier contacts to proactively obtain customer specific documentation required for billing, prior to the actual receipt of the bill in order to avoid excess fees. Includes scanning shipment documentation into the imaging system.
Researches carrier invoice discrepancies and resolves pricing disputes. Accomplished through review of historical rate confirmations, or any other system notes which may indicate why certain charges apply or should be removed. Makes updates in the accounts payable and billing systems when necessary to ensure accurate carrier payment and customer invoice amounts.
Responds to departmental e-mail and faxes. This will include shipment documentation, payment inquiries, requests for additional information, etc.
Fields carrier collection calls and other forms of payment inquiries.

Bachelor's degree in Business or related field required.
No experience required. 1 - 2 years of experience in Finance, Accounts Payable, or Billing position is preferred.
Knowledge of Microsoft Office (Excel, Word, Outlook). Time management, organization skills, and the ability to multi-task. Ability to build strong working relationships by communicating effectively/professionally with internal and external customers (verbal and written). Strong attention to detail. Initiative to solve problems and follow up on unresolved issues. Able to work with limited supervision. - 13 months ago - save job - block
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