JOB TITLE: ACCOUNTS RECEIVABLE CLERK
REPORTS TO: Credit Manager
Organized and detail oriented. Good interpersonal skills. Proficient in typing, 10-key, and Excel, with the ability to learn various hotel and accounting software systems.
Process daily work from Night Audit and Income Audit as required, including verifying credit card summary totals submitted against the Sales Journal.
Investigate and respond to all incoming calls for Accounts Receivable; assist in charge inquiries, receipt requests, and general disputes.
Process and charge 3 rd party credit card billing.
Print, review, verify, and process invoices for direct bill accounts on a daily basis.
File documents, reports, and billing information.
Assist Credit Manager in reviewing and researching chargeback claims and inquiries made by credit card companies, and resubmit with appropriate backup, or write-off if unable to support.
Assist Credit Manager in contacting clients with past due accounts in order to collect outstanding balances and maintain aging within corporate standards.
Assist Credit Manager in posting payments and advance deposits received on A/R Accounts.
Generate and process daily/weekly/monthly adjustments with sufficient back up and explanation.
Process month end statements and month end aging report.
Perform other tasks or projects as assigned by Hotel Management and staff.
Physical, Cognitive, Social and Environmental Requirements
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
PHYSICAL DEMANDS ANALYSIS
Position: * Standing/Walking
- Lift item(s) from car trunks and loading onto carts
- Push/pull loaded carts through the hotel over carpeted surface
- Forward bending, overhead reaching, kneeling to lift item(s)
- Lifting 25 lbs. through full range
- Lifting 50 lbs. floor to waste
- Stair climbing, squatting to place item(s) under doors
- Occasionally run errands outside of the hotel. Force is negligible
- Occasionally assist with parking cars.
- Typing through out the shift
Forces: * Average item: 25 lbs.
- Heaviest item: 50 lbs.
- Deliver messages, faxes etc. 0 lbs.
Repetitions: * Lifting occurs 3-4 x per hour x 8 hours per day
* Standing/walking is all day
- 50 lbs. lifts occasionally
- 25-30 lbs. lifts occur frequently
- Extensive walking is required through out the shift
- Elevators available: Stair climbing takes place less than 5-10 minutes per day
- Telephone use is continuos
- Typing through the shift
Sensory: * Good communication skills are necessary (speech and hearing)
- When running errands outside of the hotel sight and hearing are important for safety
Accounts Receivable Clerk
The following mental processes are utilized in the performance of job tasks:
Degree of Complexity
This section describes the position’s work relationships to both hotel guests and other employees:
Degree of Contact
Works around others
Works with others to accomplish tasks
This section describes the environmental conditions of the work site:
Climate Controlled Area
Position may be outdoors at times
Exposure to the outdoor elements
Humid – Not weather related
Wet – Not weather related
Dry – Not weather related
Dusty – Not weather related
Fumes and odors, poor ventilation
Elevators, bell carts.
Exposure to Hazards: Minimal
Elevators, Baggage Storage Room, Closets Cars and Front Desk Area
Potential for burns
Bell carts, Cars and Doors
Toxic or caustic chemicals
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