Oversee and coordinate all aspects of Accounts Receivable for the Hospitality Division including: credit meeting, advance deposit collections, group billing, final payment collections, and wholesaler billing and collections
DUTIES/RESPONSIBILITIES
Credit meeting: review contract, estimate master account charges, and financial solvency of group to set limit on credit to be extended. Work with Sales department to establish Sales to set expectations for receivables from groups.
Advance Deposits: generate weekly report with outstanding deposits, send invoices to clients based on the agreed upon schedule, post payments. Update deposit amounts in conjunction with changing contracted services.
Group Billing: prepare final bill within 5 days of group’s final departure which entails reconciling with the contract and making sure all postings are accurate, and services have been billed correctly.
Collect final payments: generate AR aging report for Hospitality division, make follow-up calls for overdue payments, post payments as they are received, and keep accurate records in Delphi for all communication with guests concern billing issues.
Other duties and ad-hoc reporting as required.
WORKING RELATIONSHIP
Receives supervision from: Lodging Controller
Works cohesively with: Sales Department, Conference Services Managers, Group Rooms Coordinator, Food and Beverage, AV, and Lodging Front Desk and Bell
PHYSICAL REQUIREMENTS
Office situation, i.e., sitting, standing or walking in a small area for extended periods of time.
Ability to speak clearly and professionally on the phone.
QUALIFICATIONS
College degree in Accounting, Business Administration, or other related field, plus 3 Accounting or Accounts Receivable experience or experience commensurate with the above.
Must be detail oriented with strong administrative and organizational skills with the ability to prioritize tasks appropriately.
Excellent time management skills.
Strong computer skills required in Microsoft Office Suite. Springer-Miller (SMS), and Delphi a plus.
Ability to learn computer applications and hospitality systems.
Intermediate accounting skills with the ability to reconcile accounts.
Excellent interpersonal skills to deal effectively with guests and co-workers in sensitive matters regarding billing and collections of overdue accounts.
Excellent written and verbal communication skills.
The Canyons - 12 months ago
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