This position is primarily responsible for managing the staff and workflow of the Accounts Receivable Team within the Billing Department. This position shall act as liaison between the Accounts Receivable Team and other teams within the department, as well as the Director of the Central Billing Office. Additionally, the position is responsible for answering questions to resolve problems for all facets of the team and coordinating the daily operations involved in insurance follow-up. Position is also responsible for overseeing staff activities in accordance with established policy, procedure and production standards.
Education and/or Experience
5+ years of billing and collections experience required with previous supervisory experience. Knowledge of insurance agency operating procedures and practices. Knowledge of governmental legal and regulatory provisions related to patient collection activities.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Other Skills and Abilities
Skill with MS Office suite and use of 10 key calculators. Must be able to multi task, when needed, between Practice Management Systems
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