This recruitment will be used to fill on-call Acute Care Coordinator (ACC) positions as they become available.
These positions work within the Call Center of the Mental Health & Addiction Services Division. The Call Center operates 24 hours a day, seven days a week . Incumbents will provide crisis intervention services and risk assessments for all residents of Multnomah County who call the County Mental Health Crisis Line.
Acute Care Coordinators engage in the following duties:
provide crisis intervention
assure timely access to appropriate behavioral-health services
facilitate the utilization of clinically-appropriate, cost-effective behavioral healthcare services
promote optimal treatment outcomes through clinical review and utilization management
provide consultation to providers at all levels of acuity of the mental health system regarding managed-care behavioral-health services ACC’s provide a full spectrum of Verity member services, including triage and authorization decisions for Verity members, and advocacy services with community partners, as needed. Verity is the Mental Health Organization assigned to the majority of Oregon Health Plan members who reside in Multnomah County.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training: Applicants must have a Master's degree from an accredited college or university with major coursework in social science, social service, or a related field or an alternate degree and/or license as outlined in the OAR's 309-032-0180, AND
Experience: Requires two years of post-graduate, increasingly responsible case management or mental health counseling experience at the Qualified Mental Health Professional (QMHP) level under current Oregon Administrative Rules (OAR) working with individuals and their families in outpatient, managed behavioral health care and/or crisis management. Specific telephonic or face-to-face, crisis-service experience highly desirable. Managed care utilization review experience and/or experience working in hospital settings doing discharge planning on a mental health unit desirable AND
Other : If you are a finalist for this position, you will be required to submit background information, which may include fingerprints. If you refuse to comply with this required process, you will automatically be disqualified.
The Application Packet:
1. A standard Multnomah County Employment Application. Be sure to explain in detail all related work experience. All evidence of meeting minimum qualifications (paid or unpaid) must be demonstrated in the work experience portion of your application. Information in the supplemental questions and/or resumes will not be reviewed for the purposes of screening for minimum qualification.
2. Responses to Supplemental Application questions: respond to each of the questions individually and completely; explain or describe any experience (paid or unpaid) and training related to each item. If you meet the minimum qualifications, the quality and rating of your supplemental questions will determine whether you advance further in the recruitment process.
Background Check: Oregon Revised Statutes 410-007-0200 through 0380 require applicants being considered for appointment to positions that provide care, treatment, education, training, instruction, supervision, placement services, recreation or support to children, the elderly or persons with mental or developmental disabilities to submit background information for the purpose of completing a criminal history record check. This position is subject to these statutes. Therefore, if you are a finalist for this position, you will be required to submit background information, which may include fingerprints. If you refuse to comply with this required process, you will be automatically disqualified.