Solid reputation, passionate people and endless opportunities.
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Our Morristown, New Jersey staff counsel office is seeking an Administrative Assistant to support our law office operations. This position is responsible for supporting and working with attorneys, paralegals, and legal secretaries and requires strong computer skills and the ability to work independently. Duties include, but are not limited to, processing closed legal files, processing invoices and heavy phone contact with clients, legal professionals, and vendors.
Some advanced skills required to perform non-routine, moderately complex work. Ability to apply experience, skills, and knowledge to procedures, processes, and techniques to the more complex situations of the job.
PRIMARY DUTIES AND RESPONSIBILITIES:
Moderately complex support. Work requires independent planning and execution of multiple tasks. Assignments involve problem resolution, research and interpretation of department procedures and standards.
Complex scheduling. Typically involves internal, occasionally external, and department-wide scheduling.
Frequent internal and external contact. May involve interaction with all levels of management within the company. Interacts regularly with difficult callers and often diffuses initial concerns and/or complaints. Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person.
Researches difficult or non-standard issues and provides recommendations to manager. Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills.
EDUCATION/COURSE OF STUDY:
High School education or equivalent preferred
Prefer 4+ years office experience, with experience in a legal or insurance environment very helpful.
Moderate to advanced skill level required for software applications.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.