The Department of Orthopaedic Surgery at UCSF provides expert treatment for all aspects of musculoskeletal injuries including inpatient and outpatient surgical care, rehabilitation, and orthotics and prosthetics. Our physicians have specific training and experience in a broad range of orthopaedic specialties such as sports medicine, trauma, joint replacement, pediatrics, oncology, spine, shoulder and elbow, foot and ankle, and hand. The Department is internationally recognized for its work in patient care, education, and research. Our basic and translational research programs focus on cartilage and disc regeneration, fracture healing, molecular and stem cell biology, bioengineering, and musculoskeletal development.
The Administrative Assistant III (Authorization Assistant) will have primary responsibility for verifying insurance and obtaining authorizations for outpatient services, advanced imaging, and surgery rendered at the Orthopaedic Trauma Institute (OTI) satellite operations. This incumbent is responsible for the monitoring of authorizations and identifies when urgent and emergent authorizations are required and will seek clinical input when appropriate. This position serves as the primary point of contact for insurers. This individual position will interact with UCSF physicians, outside physicians, managers, and staff as well as outside personnel relating to the clinical operations of the St. Luke’s Orthopaedic Clinic and St Mary’s PROS Center, a collaborative clinical enterprise. The incumbent will also be responsible for maintaining the shadow medical records of the three clinical sites. Additionally, this candidate will provide registration and scheduling backup and support for academic activities. This individual will help to ensure a smooth, efficient and highly integrated outpatient trauma program for tertiary referrals from outside providers to the Orthopaedic Trauma Institute. This clinical enterprise will help to meet the goals and objectives set by the Orthopaedic Trauma Division at San Francisco General Hospital. The incumbent will also perform other related duties. Due to the large Spanish and Cantonese speaking populations for our operations Spanish or Cantonese is required.
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
• High school graduation and four years of related administrative experience; or an equivalent combination of education and experience;
• Automated Scheduling program (APeX);
• Ability to type 40 words a minute;
• Ability to speak and read Spanish or Cantonese;
• Ability to prioritize work in a high volume demanding environment;
• Demonstrated record of reliability and excellent attendance
Physical Demands: requires sitting, standing, walking, bending, waist twisting, kneeling, climbing stairs, reaching shoulder height and below, lifting up to 20 lbs., carrying/pushing/pulling up to 30 lbs., fine finger manipulation, gross manipulation, simple/power grasp, repetitive hand/arm us, exposure to latex, use of protective equipment.
Note: Fingerprinting and background check required.
• Understanding of Medical Terminology;
• Interest in the health related fields